Senior Assistant Technical Officer

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Detailed job description and main responsibilities

• To undertake medicines management accreditations for transcribing and patient's own drug (POD) checks.
• Make decisions based on the relevant information to solve problems and refer where necessary to the appropriate pharmacist or medicines management technician any issues or queries related to the wards or dispensary.
• Assist in the transfer of medicines between wards and locating medicines that have been left behind when patients are transferred between wards.
• Be responsible for the stock management for designated ward(s) via a regular top up service and work with the pharmacy team to ensure that stock lists are regularly reviewed and updated.
• To ensure that medicine storage areas are clean, tidy and organised;
  adhering to good medicine storage/security standards, including temperature monitoring checks.
• Deal with problems associated with the ordering of stock and specials on behalf of the pharmacy team and refer where appropriate, liaising closely with pharmacy stores and procurement.
• To actively participate in cost-saving initiatives such as recycling and
  recording medication which is deemed appropriate for re-use.
• To assist with the return and destruction of controlled medicines as per the controlled drug policy.

Person specification

Education and qualifications

Essential criteria

• Maths and English GCSE (grade A to C) or equivalent
• NVQ Level 2 Pharmacy Support Worker or equivalent

Desirable criteria

• HEELaSE Medicines Optimisation course (POD Assessment and Transcribing modules)

Knowledge and experience

Essential criteria

• Knowledge of procedures for dispensary service
• Knowledge of pharmacy computer systems
• Substantial experience working in pharmacy setting

Desirable criteria

• Experience working in a hospital pharmacy environment
• Experience with EPIC system

Skills and competencies

Essential criteria

• Be able to provide and receive routine factual information to inform work colleagues, patients/carer's that may require tact and persuasion, where there may be barriers to understanding
• Be able to communicate effectively in both written and verbal formats with staff and patients
• Be able to plan and organise straightforward activities
• Be able to organise the supervision of trainees
• To possess highly developed physical skills in relation to accuracy
• To have basic keyboard and computer skills (word processing, spreadsheet, report generation and presentations)
• Be able to sit for data input and stand for dispensing
• Be able to concentrate for extended periods with a predictable work pattern
• Be methodical in approach
• Able to participate in 7 day working service as well as Bank Holiday Service

Desirable criteria

• Be able to provide information and advice to distressed patients in a calm and empathetic manner

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• JD/PS Band 3 MMPA (PDF, 336.0KB)
• Denmark Hill Site Map (PDF, 1.2MB)
• Pay bands and pay points from 1 April 2025 (PDF, 44.6KB)