Senior Applied AI Engineer

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Salary: between £70,000 and £90,000, depending on experience

Location: Scotland (Edinburgh / Glasgow), remote with occasional in-person sessions

Reports to: Head of Data & AI

Introducing hyble!

Things move quickly at hyble! We're a team of passionate individuals who love what we do and are always striving for the best. If you're looking for a company that values your contributions and offers exciting challenges, this might be the place for you.

We're a fast-growing marketing technology company serving customers in over 50 countries.

Just six years ago, we were a tight-knit team of 12 crammed into a tiny office in a start-up incubator. Fast forward to today, and we've transformed into a dynamic team of over 90 passionate individuals spanning three continents partnering with some of the world's biggest alcoholic beverage brands.

Right now, we're expanding rapidly into North America as a result of signing a transformational contract with the largest Wine and Spirits Distributor in the USA, who also happens to be the 11th biggest privately owned company in the US.

Our Purpose

Our goal is to create a lasting positive impact by disrupting a traditional industry that's operated the same way for over 50 years.

It blows our minds that sales reps have to spend weeks creating something as simple as a poster. And we're horrified by the amount of obsolete Point of Sale we see being sent to landfill. So, we're on a mission to solve these issues once and for all.

Our technology platform "Hyble" empowers sales reps in the beverage industry to create on-demand marketing materials that are both brand-compliant and tailored for the specific account. Combined with our enterprise services, which enable the change management process and our cloud printing model that enables rapid turnaround print, we have a game-changing solution that the market is screaming out for.

This innovative approach makes sales reps lives easier by allowing them to support more accounts in less time while also drastically reducing the production of generic marketing content that often ends up in landfill.

What it's really like to work here

Working with us is a long way from your average job - it's a unique opportunity to collaborate with brilliant people and be part of what could be the most significant chapter of your professional life. It's where you can realize your full potential, take responsibility, and make a huge impact.

Here's a glimpse of what it's really like to be a part of Hyble:

• Fast-Paced: Our growth is lightning-fast, and the to-do list is never-ending.
• Continuous Innovation: We're constantly building and improving our product, systems, and processes. We're never done.
• Starting from Scratch: We're building supply chains, teams, processes, and systems from the ground up.
• Rapid Expansion: Our organization chart gets a makeover every 30 days as we add new people, teams, and capabilities.
• Resourceful: We've got the backing of big-name investors but capital efficiency is in our DNA so we're mindful of every dollar, euro, or pound spent.
• Global Reach: We work across multiple time zones - we've got customers all over the world.
• Versatility: We wear many hats and take on tasks that go way beyond our job descriptions.
• Dynamic Environment: We're in the "messy middle" of the scaling journey so things can get a bit messy and chaotic at times.
• Rewarding: But above all, it's incredibly rewarding, engaging, energetic, exciting, and a lot of fun.

Who we're looking for;

We're looking for passionate, innovative thinkers-those who see things differently and are excited by the opportunity to tackle real challenges. We want people who are eager to push boundaries, embrace learning every day, and are motivated to help us build something truly impactful.

Above all, we're looking for individuals who embody our values:

• "We're a Team"
• "We're Humble"
• "We're Resilient"
• "Be Yourself"

Our work ethic at Hyble

Our values drive our work ethic. We are looking for people who operate this way as a default setting.

• Commitment: We're fully committed to our vision, goals and each other.
• Hands-On: We're not afraid to get our hands dirty.
• Team-First: We believe in collaboration. We prioritise the team's collective success over individual interests, with respect for each person's contribution.
• Hard Work: We're dedicated to delivering our very best, ready to go above and beyond when needed, without compromising personal well-being.
• Responsible: We treat company resources like they're our own.
• Progress, not perfection: We focus on progress and results, not perfection. We make steady gains each day and work to find efficient, sustainable approaches to achieve our goals.
• Accountability: We take ownership and responsibility for our work, supporting each other to learn from mistakes and achieve success together.
• Ambitious: We're driven to make a big impact.
• Initiative: We try to see around corners, spot opportunities, and find innovative solutions to challenges.
• Growth Mindset: Sometimes we don't get it right, and that's fine, so we like to take learnings from these to help empower and better the team. We're always learning.
• Challenge Convention: We question the status quo, always considering new and better ways to move forward.
• Empathy: We deeply care about and respect our colleagues, customers, and suppliers.

If this resonates with you, then read on to discover more about the role you could play in our journey.

What you'll do

As Hyble's first AI Engineer, you'll have a unique opportunity to integrate AI across our entire platform - from crafting a first-class user experience with AI-driven features to optimizing internal processes through automation. You'll play a crucial role in shaping our long-term AI strategy, impacting both our users and our internal teams.

A key focus of this role will be on enablement and research. You'll act as an AI champion within Hyble, working to upskill the rest of the engineering team through proof-of-concept projects, workshops, and knowledge sharing. You'll identify opportunities to leverage AI across the organization and empower other engineers to build AI-powered solutions.

You'll have the freedom to explore and implement a wide range of AI technologies, from leveraging existing LLM APIs and open-source models to developing custom machine learning solutions. We're excited about the potential of both generative AI and traditional machine learning to transform our product and operations.

If you're passionate about pushing the boundaries of AI and applying it to real-world problems, we encourage you to apply. This is your chance to make a significant impact on a company that's embracing the transformative power of AI.

What your responsibilities will be:

• AI Solution Development: Work with the engineering and product teams to design, develop, and implement cutting-edge AI solutions that enhance our product suite and internal tooling.
• Prototyping and Innovation: Explore and prototype new AI-powered features, demonstrating the potential to revolutionize our user interface and product offering.
• Staying Ahead of the Curve: Continuously research and evaluate the latest advancements in AI and machine learning, identifying opportunities for practical and innovative applications.
• Implementation Expertise: Leverage and adapt open-source and commercial AI libraries, models, and services to build robust and production-ready AI implementations.
• Optimization and Performance: Debug, optimize, and fine-tune AI solutions to ensure they deliver exceptional performance and real-world value.

What you'll bring

• Passionate about the transformative power of AI and eager to share that passion with others.
• Strong software engineering skills across multiple programming languages (including Python).
• Experience in fine-tuning, Retrieval Augmented Generation (RAG), and other techniques to adapt off-the-shelf AI models for specific purposes.
• Able to combine creativity with a pragmatic approach, applying AI to solve real-world problems and enhance user experiences.
• Thrives in a collaborative environment, working closely with Design, Product, and Engineering teams.
• Detailed understanding of at least one production-ready LLM API (OpenAI, Gemini etc).
• System design experience and ability to reason with architectural trade-offs.
• Strong organisational ability, critical thinking skills and attention to detail.
• Strong communication skills and the ability to work well with others, including non-technical stakeholders.
• Knowledge of Agile software development practices.
• Desire to continue to grow professional capabilities with ongoing training and educational opportunities.

Not essential, it would be a bonus if you have:

• Proven track record of shipping AI-driven features to production in a professional capacity.
• Experience with machine learning model development, training, and deployment.
• Familiarity with MLOps principles and tools for managing the AI lifecycle.
• Deep knowledge in specific areas like natural language processing, computer vision, or reinforcement learning.
• Knowledge of AI application benchmarking and evaluation.

The knowledge and skills we have listed represent "the perfect candidate." No one's perfect and we know the 'confidence gap' can stop brilliant people applying. If you love the sound of this opportunity please apply, we would love to hear from you.

You could belong here;

To deliver brilliant marketing to Hyble's global drinks suppliers and their customers, we need to build a company that's reflective of their diversity. We're building an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work and be proud to belong.

What we'll offer

As well as your salary;

• Pension. A combined contribution of up 12% of your salary for your future.
• Reward and Recognition. A bonus scheme based on company performance, with regular recognition along the way.
• Holidays. 33 days including public holidays, with options to buy or sell extra days.
• Giving back. 2 paid days leave to support a charity of your choice
• Wellbeing. We'll support you in looking after your health and wellbeing so you can do your best work. We provide coaching and counselling on demand through our wellbeing partners, Plumm.
• Health Days. 2 full days or 4 half days to take when you need to refuel and recharge.
• Collaboration opportunities. Flexibility to work remotely, with opportunities to collaborate with colleagues and contribute to our culture.
• Grow with us. You'll have opportunities to develop your career in a high pace technology company as part of a great team.
• Personal Investment. We'll invest in your personal development and give you regular feedback.
• Developer Toolbox. We pay for licenses, so all our Developers have access to a toolbox of best in class development tools.
• Open culture. A place where you can bring new ideas, try doing things differently, and have a real impact.

For more information about us visit: https://www.hyble.tech/ or check out our socials.