Senior Appeals Officer - Ref: EE06024

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Senior Appeals Officer - Ref: EE06024

Grade: G7; Salary Range: £31,364 - £35,745

Parking Services currently manages the provision and maintenance of car parks and the civil enforcement of parking, bus lane and moving traffic contraventions throughout the borough.

The ideal applicant will have an understanding of the legislative framework used in the adjudication of traffic contravention appeals. They will have excellent communication and interpersonal skills in order to deal with a range of enquiries from the general public often in challenging circumstances both in writing and by telephone. They will be expected to supervise, motivate, monitor and develop a small team whilst liaising with a range of governmental bodies associated with civil parking and moving traffic enforcement.

If you are enthusiastic, flexible and have a professional commitment to work we are waiting to hear from you.

For an informal discussion please contact Glynnis Jeavons on 01922 654640/07717 587652

View Job Description & Employee Specification

Closing date for applications: 13 October 2024

This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. See our Information for Applicants leaflet for further information.