Senior Analyst, Sales Strategy and Operations

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Overview

Working at Atlassian

Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the UK or Poland.

At Atlassian we are on a mission to reinvent B2B selling. We have built a multi-billion fast-growing business by focusing on converting free trials into happy customers. As a Senior Sales Strategy and Operations Analyst, you will be integral to this. You will work directly with our Field Operations teams to ensure we keep improving our customer engagements.

You will have a hybrid job combining traditional sales operations and strategic planning. We are looking for someone who is familiar with SaaS go-to-market frameworks, who also has experience engaging with C-level executives and GMs. Do you love working with sales teams? Are you analytical, and can you lead insight generation? If so, read on.

Responsibilities

What you'll do

• Support and partner with the enterprise sales team.
• Build foundational reporting around sales metrics (lead conversion, opportunity forecasting, bookings). You will create real-time dashboards from CRM data that sales leaders can easily follow.
• Work with technical teams to identify customer needs and develop reporting requirements for BI dashboards.
• Monitor sales performance efficiency and lead recommendations for improvement plans. There are multiple levers Sales Leadership can use, it's our job to identify the correct one.
• Participate as a critical contributor of change management and go-to-market projects. You will identify underlying causes and implement related projects to improve team performance around customer lifecycle and conversion metrics.
• Support planning modelling, capacity planning, ad-hoc analytics, and produce internal quarterly business reviews.

Qualifications

Your background

• 5+ years of experience in Sales Operations, Strategy, BizOps, or Analytics roles within B2B SaaS companies or in a strategy consulting environment.
• Expert analytics and excel skills: you know what questions to ask, what the data says, and what actions to take based on the results. You are comfortable building detailed capacity and utilisation models.
• You know how to create compelling presentations, can guide executives through data deep-dives, and build or collaborate on real-time dashboards from CRM data.
• You love partnering and co-piloting cross-team initiatives.
• Continuous improvement is in your DNA. You can enhance business processes from diagnosis to documentation to execution.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefitsto learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh

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