Senior Analyst - Grand Central/ HIM

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King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.7 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

Job overview

We have an exciting opportunity available in our Grand Central/ HIM Team for x2 Senior Analysts. We have an exciting and ambitious programme of work planned and invite you to apply if you are passionate about digital transformation in healthcare. The Senior Analyst (GSTT/KCH) role is a new position that will unify policies, procedures, practices and skilled teams initially across Guy's and St Thomas' and King's College Hospital NHS Trusts.

As a senior member of the Clinical Systems Team the post holder is responsible for delivering and developing a share of the Epic and other software systems' configuration build. This role operates on a hybrid model with a time split between on-site and remote working, with the main base at the Education Centre in Waterloo. Additionally, it will require travel between Guy's and St Thomas', King's College Hospital, and Royal Brompton and Harefield sites.

This role is advertised on both GSTT Jobs and KCH Jobs, with two positions available-one funded by GSTT and one by KCH.

Please do not apply on both platforms, as all applications will be assessed together in a single selection pool. Duplicate applications will not be considered.

Main duties of the job

• Managing, co-ordinating and leading the configuration requirements and ensure build is delivered in a timely way.
• Being a member of the multi-disciplinary configuration team, ensuring a consistent approach to the configuration and integration between the Epic modules and across the wider team.
• Being a key member of a designated Configuration and Application team ensuring design integrity.
• Analysing and suggest ways to improve current workflows and working practices.
• Working with the appropriate stakeholders to analyse, negotiate and facilitate agreement for change to high-impact or critical workflows and current working practices, whilst managing expectations and resolving conflicts when necessary.
• Assisting with preparation for the testing and upgrading of the system to ensure it is safe, usable, secure and robust.
• Work with the clinical systems teams to support complex Epic, and other, software demonstrations and present information on the teams' progress to the appropriate forums, adapted in a way in which makes it easy for the audience to understand.
• To assist in the delivery of the Trust's EHR system

Working for our organisation

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

As a senior member of the IT Clinical Systems Team the post holder is responsible for delivering and developing a share of the Epic and other software systems' configuration build and; for supporting non-Epic systems within their team, working with Medical Device Integration (MDI), GSTT, KCH and ITCS technology colleagues and; overseeing the work of the Band 6 Analyst. In particular it will involve:
• Being a link person between the ITCS team, system users and other stakeholders and to help manage and prioritise calls and requests to the team;
• Helping to direct careful planning for systems implementation and the roll-out process, taking into account all dependent variables and liaise with all affected teams, staff and departments;
• Being a member of the multi-disciplinary configuration team, ensuring a consistent approach to the configuration and integration between the Epic modules and across the wider team;
• Managing, co-ordinating and leading the configuration requirements and ensure build is delivered in a timely way.
• Being a key member of a designated Configuration and Application team ensuring design integrity
• Analysing and suggest ways to improve current workflows and working practices;
• Working with the appropriate stakeholders to analyse, negotiate and facilitate agreement for change to high-impact or critical workflows and current working practices, whilst managing expectations and resolving conflicts when necessary;
• Assisting with preparation for the testing and upgrading of the system to ensure it is safe, usable, secure and robust;
• Work with the clinical systems teams to support complex Epic, and other, software demonstrations and present information on the teams' progress to the appropriate forums, adapted in a way in which makes it easy for the audience to understand;
• Recording and responding to comments and complaints on the proposed system, resolving complex problems and dealing with unanticipated issues, referring only where necessary;
• Actively monitoring the systems on a regular basis for user or system errors or problems, working with the Band 6 Support Analyst;
• Participating in regular process review, feedback and system development meetings both within the ITCS team and with external stakeholders;
• To assist in the delivery of the Trust's EHR system.

Person specification

Education/ Qualifications

Essential criteria

• Degree level qualification or equivalent experience
• Post qualification Masters degree, or significant experience in Healthcare equivalent to Masters degree level
• Evidence of further clinical training in a specific clinical field
• Accreditation in at least one Epic modules

Desirable criteria

• PRINCE2© Foundation

Previous Experience

Essential criteria

• Proven experience of clinical environment and delivery of clinical care or significant experience in a clinical analyst role and within a systems development environment preferably within the NHS or health care related field
• Significant experience of interpreting business/clinical requirements and considering the impact on IT services
• Demonstrable experience documenting and mapping workflows as well as the results of the clinical analysis
• Demonstrable experience of producing qualitative work in very aggressive timescales
• Demonstrable experience of working to plans and timescales
• Demonstrable experience in building strong relationships with business partners and multi -discipline project delivery teams.

Desirable criteria

• Experience in change management with respect to the relationship between clinician, business processes, risk management and solution functional capabilities.

Skills/ Knowledge/ Ability

Essential criteria

• Theoretical and practical knowledge of clinical practice and IT.
• Able to prioritise workloads and resource them in response to changing demands.
• Proven ability to present a range of highly technical complex information clearly and concisely in potentially contentious situations.
• Ability to work under own direction or as part of a team

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Click here to see the range of benefits we offer
• Please review the documentation on our recruitment microsite, particularly the Trust's criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Due to a high volume of applications, this advert might close before the displayed closing date. It is therefore recommended that you apply promptly

King's College Hospital NHS Foundation Trust Annual Reports and Other Corporate Publications

King's Health Partners Academic Health Science Centre Website

King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.

Employer certification / accreditation badges

Documents to download

• Senior Analyst - JD & PS (PDF, 344.4KB)
• Denmark Hill Site Map (PDF, 1.2MB)
• Princess Royal (PRUH) Site map (PDF, 1.4MB)
• Visa and Sponsorship Information (PDF, 352.6KB)