Senior Analyst - CRM

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Job description

Introduction

Do you love the prospect of improving ways of working and influencing business strategies in a dynamic environment? We are looking for a Senior Analyst with a keen eye for detail to deliver analysis and engage with our senior stakeholders within CRM marketing.

You'll work as part of a wider team covering UK data analytics. We would love to hear from you if you have experience using customer data analysis to present your recommendations to stakeholders. If this opportunity sounds exciting to you then get in touch!

What you will be doing

• Working with senior stakeholders to understand drivers behind core business trends within CRM marketing
• Performing deep dive analytics aimed at improving customer experience and drive revenue uplifts
• Providing recommendations to stakeholders to guide CRM marketing strategies
• Be responsible for measuring the benefit of our CRM and marketing capabilities across the UK business
• Acting as the lead on larger, strategic pieces of analysis within the UK analytics team
• Presentation of insights and recommendations to senior stakeholders
• Delivering within a highly organised, documented and auditable environment

Who we are looking for

We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will

• A high level of using SQL, Power BI and Excel (Python or R is also desirable) to manipulate data and present findings
• A keen eye on reporting related issues and resolving them
• Experience autonomously driving projects to a successful conclusion
• Excellent organisation, interpersonal, creative thinking and problem solving skills

What we offer

Our roles offer more than just a job, you'll become part of the William Hill family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer -

• Hybrid working :Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!
• Holiday entitlement: You'll be entitled to 25 days holiday, plus 8 bank holidays and an extra day for your birthday
• Perks and discounts: Discounts at a range of high-street retailers
• Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities
• Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme
• Healthcare: We prioritise your health and well-being, offering comprehensive healthcare options Pension package and life assurance: Safeguarding your financial future and offering peace of mind

More about evoke

We're a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That's the future. That's evoke.

At evoke, you'll benefit from flexibility and a culture built on trust. We'll give you the space to be yourself and the tools you need to protect our customers while they play. We'll invest in your future to help you develop your unique strengths and build a career that's right for you.

Apply

At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.

Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.

Apply today to kickstart your application with the evoke Family!