Senior Analyst
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Detailed job description and main responsibilities
General
1. Manage their own day-to-day activities including
- Answering analytics requests, including producing statistical reports and dashboards.
- Designing and producing Tableau dashboards to support clinical and operational functions.
- Ability to explain methodologies and recommendations to a wide range of audiences (technical and non-technical).
- Identify the most applicable techniques and variables to meet the customer's needs, investigating conflicting information.
- Investigating outliers and data quality issues
- Providing data to support research and audit projects
- Completing project documentation and delivering projects to agreed specification
2. Recommend improvements in reporting, software, or other systems, which contribute to the performance of the systems or accuracy of data
3. Be an expert in the trusts reporting requirements and support this function.
4. Work closely with data engineering to improve the data warehouse, escalating where changes may impact on analyst products.
5. Post holder must be adept at researching and understanding complex, multi- departmental clinical data flows.
6. Test own work and peer-review team member's work
7. Prioritise and plan own work appropriately
8. To explore and stay up to date with various analytics techniques, advising on those optimal for the purpose
9. Present information to technical and non-technical colleagues, altering tone and content to meet the needs of the intended audience.
10. Contact customers and digital and deal with issues associated with access to data. Deliver bad news to customers when necessary, such as delays in provision of data; suggest alternative approaches; provide support to reduce data quality issues.
11. Be a point of contact for CODU, managing queries, problems, requests, and incidents ensuring they are logged and tracked.
12. Post holder must conform to Trust and departmental procedures and working practices, seeking further advice and information when necessary.
13. Expert at understanding problems and utilising various software to provide data insight tools using appropriate analytical techniques.
14. An exceptional attention to detail, ensuring high quality and efficient new processes are implemented.
15. Work closely with other teams in digital services (software development, data engineering) to understand cross over in work streams, and potential implications.
16. Be continuously aware of changes to working practices for colleagues across the trust. Ensure that products are amended to reflect these changes and meet expectations of stakeholders.
Person specification
Qualifications
Essential criteria
- Educated to graduate degree level or equivalent
- Able to demonstrate ongoing commitment to own personal development
Desirable criteria
- Post graduate level of education in an informatics / scientific / mathematical discipline
- Database / dataflow / reporting practitioner certificates, e.g. SQL, Microsoft server tools etc.
- PRINCE 2 Foundation or equivalent project management
- Evidence of formal statistical training
Experience
Essential criteria
- Substantial experience in an analytics role involving analysis of complex data
- Substantial experience of querying complex databases using SQL
- Experience of creating data visualisations to inform decision making. Preferably using data visualisation software such as Tableau or PowerBI.
- Experience of providing a data and analytics service to requestors
- Experience of data quality / data integrity monitoring and improvement
- Extensive experience MS Office
- Experience of successfully managing a number of equally important tasks successfully
- Experience of a lead role within a project
Desirable criteria
- Experience of data capture process re-design, critical analysis and implementation of change
- Experience of supporting staff and their associated workload
- Experience of clinical or corporate service operational management
- Experience of audit methodologies
- Experience of managing, teaching and coaching staff
- Creating new policies, procedures and system documentation relating to data management
- NHS experience involving close working relationships with senior managers, clinicians and multidisciplinary environment
Skills
Essential criteria
- Excellent communication skills - verbal, written, presentational and interpersonal
- Able to support work of a team and appraise work of others.
- Advanced analytical skills in data extraction, data analysis and report writing
- Ability to communicate complex analytical processes and visualisations to a variety of staff at different levels within the organisation
- Demonstrable evidence of use of own initiative
- Able to work to deadlines, prioritise and manage workload in a busy and changing environment
- Excellent problem solving skills
Desirable criteria
- Application of essential skills within an NHS environment
- Ability to think creatively
- Influencing and negotiating skills
- Evidence of training skills
- Able to interpret the working practices of others and suggest new ways of working to improve service delivery.
Knowledge
Essential criteria
- Advanced knowledge of relational databases
- Knowledge of data warehousing principles
- Expert knowledge of wide range of data analysis approaches, and their appropriate use.
Desirable criteria
- Understanding of how services are commissioned within the NHS.
- Knowledge of hospital services and how services interlink
- Knowledge of hospital information systems
- An understanding of an NHS Trust's information requirements
- An understanding of an NHS Trust's obligations in relation to the submission of information to external parties
- Specialist knowledge of how ICT systems can support clinicians in the treatment of patients within a hospital
- Specialist knowledge of how ICT systems can support the administration processes and management of a hospital
- Knowledge of the working practices used within the Trust, e.g. Inpatients, Outpatients, Medical Records and Medical Secretaries
- Knowledge of Cancer Services Specialist knowledge of how ICT systems can support clinicians in the treatment of patients within a hospital
- Knowledge of clinical areas: Radiotherapy, Chemotherapy, and Theatres.
Values
Essential criteria
- Ability to demonstrate the organisational values and behaviours
Other
Essential criteria
- Evidence of continuing professional and personal development
- Hybrid/Office based role with the need for travel to Christie managed sites or partner sites as necessary
- Maintain confidentiality relating to patient data and sensitive information relating to the business of the Trust
- Ability to work flexibly to meet key deadlines and core service coverage
The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.
We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.
We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
All positions within the Christie are subject to the receipt of satisfactory written references, medical clearance and evidence of your Right to Work in the UK. Some roles will require a Disclosure & Barring Service (DBS) check. Please note if you are successfully appointed to a post with this Trust, you will be required to pay for your own DBS Disclosure.
By applying for this post you are agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.
If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.
The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.
Overseas candidates wishing to apply for this position and who would require immigration sponsorship, may wish to self-assess the likelihood of obtaining a Certificate of Sponsorship for the post on the UKVI website.
You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
- Job Description and Person Specification (PDF, 201.7KB)
- The Christie Values and Behaviours (PDF, 919.5KB)
- Strategy Brochure (PDF, 1.0MB)
- Travel to The Christie (PDF, 3.8MB)