Senior Airfield Officer - Transport & Services

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Job Description

The Airfield Operations Department is critical to the safety of the airfield; maintaining a 24 hour operation to ensure the safe movement of aircraft, people and equipment.

The Senior Airfield Officer - Transport & Services (SAO-T) is responsible for planning, co-ordinating and supervising the delivery of a range of activities across the airfield, which ensure a safe and efficient operating environment for aircraft and personnel in accordance with EASA certification requirements and Heathrow Airport standards. The SAO-T will focus upon delivering activities to a high standard which improve airfield housekeeping, apron safety and airfield habitat quality, as well as activities which support asset management and engineering objectives, such as drainage maintenance, runway friction and AGL cleanliness.

Responsibilities

• Supervising the delivery of the daily operational plan, assuring quality of work, and managing colleague workload to ensure shifts are productive for all colleagues.
• Ensuring the plan is completed to the required quality, including (but not limited to) housekeeping activities (including apron safety and cleanliness activities, FOD reduction tasks, grassland management programme), vehicle fleet maintenance, incident management/reporting, and audits as required from time to time.
• Ensuring that other ad-hoc transport or service activities (such as airfield tours, commercial work, supporting capital projects or other departments) are completed efficiently and to a high standard.
• Providing oversight of the Airfield Operations vehicle fleet to ensure that vehicle standards are maintained; provide support to Heathrow's contracted fleet partner to ensure that vehicle defects are tracked to completion.
• Line management (performance development, sickness & absence management, etc.) of colleagues, including mentoring and training where required.

Qualifications

• Currently holds a full UK driving licence.
• Good communication skills - verbal and written, including the ability to write detailed reports.
• A collaborative, positive outlook; a desire to continuously improve safety and efficient operations. A "don't walk by" attitude is essential.
• Leadership experience of supervising a diverse team.

Ideally, you'll also have:

• Knowledge of Aerodrome regulation, such as that provided by ICAO, EASA or the UK CAA.
• Experience in transport or a construction supervisor role.
• Understanding of safety management systems, particularly safety culture.

About Us

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you'll discover a world full of fresh possibilities and come home buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working location

This is an airport-based position. Every day, you will play a critical role in helping us to give our passengers the best airport service in the world.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work, and through our diversity networks, we champion inclusivity and celebrate individuality.

About the Team

There's nothing quite like the buzz you'll feel when you're playing a crucial role at the heart of one of the busiest airports in the world. With more than 1,000 arriving and departing flights on a normal day, the Airport Operations team works with customers and suppliers to ensure the safe, efficient and effective operation of the airfield and aircraft. Every day, you'll discover a world of fresh possibilities, when every decision taken has a real impact on the way our whole airport operates.

You'll join a high-performing team with a wide range of skills and a shared passion to make every journey better. You'll be part of a team that not only delivers a safe and efficient operation every day but is also at the cutting edge of innovation, crafting and delivering new technology and infrastructure. Whether your role is to improve process efficiency, monitor aircraft movements or oversee safety measures, you'll be vital to the continuing smooth running of our airport.