Senior Advertising Adviser

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Job Description

• Suffolk County Council - Endeavour House, 8 Russell Road, Ipswich, Suffolk IP1 2BX - Hybrid
• £32,076 per annum (pro rata if part time)
• 37 hours per week, Flexible working options available
• Permanent

As a modern, flexible and effective organisation, we're driven to make a positive difference to the environment, the communities we serve and the careers of our people. That's why, when you join us as a Senior Advertising Advisor, you'll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.

Reimagine the possibilities.

Your role and responsibilities

• Oversee daily team operations, ensure clear communication, and maintain motivation within a collaborative environment based on our WE ASPIRE values (careers.suffolk.gov.uk).
• Lead initiatives for new business and integrate clients into our portfolio, aligning advertising strategies with council priorities for sustainable growth.
• Utilise your expertise as a CAMS (a Diamond Advertising System) superuser to drive data-enhanced decision-making and oversee the advertising process from concept to execution.
• Build and maintain strong client relationships, guiding advertising strategies to improve recruitment and service outcomes.
• Provide timely feedback and support for team development and manage performance to uphold high service standards.
• Champion enhancements and innovation in processes, ensuring our team leads in the advertising industry.

You will need

• proven ability to supervise and motivate a team, driving high performance and resilience during change
• strong resource management skills, with experience in system development and operational improvements
• great communication and customer service skills, with a knack for resolving conflicts and influencing positive outcomes
• advanced system 'superuser' abilities, comfortable with new technologies and operational changes
• proven track record of collaborative work to achieve strategic objectives and project deliverables on time
• the ability to handle complex financial and statistical information related to operations
• familiarity with UK (United Kingdom) recruitment advertising standards
• a supervisory level qualification or equivalent relevant experience; CIPD (The Chartered Institute of Personnel and Development) membership is a plus
• to be able to converse and provide clear and accurate advice
• a keen eye for detail (proofreading skills preferred) and checking for quality control
• experience in a recruitment advertising setting and CIPD membership is desirable.

You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

Our team at Suffolk Advertising (suffolk.gov.uk) is comprised of a dedicated and motivated group, that includes an Advertising Manager, a Senior Advertising Advisor, five Advertising Advisors, two Finance Officers, and two Graphic Designers.

We are a close-knit team characterised by our strong commitment to meeting deadlines and achieving excellence in every task we undertake.

The work environment here is busy and focused, making it a place where team members genuinely enjoy their responsibilities and the process in advertising and marketing.

As a new member of our team, you will receive comprehensive support and training during your induction and continue to find opportunities for professional development and mentorship. Our team's personable nature ensures that everyone is welcomed and integrated into our collaborative culture, where each member's contribution is valued and fostered.

Empowering Everyone

We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report (suffolk.gov.uk).

For more information

Please contact Jon Hall (he/him), Advertising Manager, for a casual conversation. You can reach him by either calling (01473) 260333 or by emailing jon.hall@suffolk.gov.uk

How to apply

Step 1 - Read the Job and Person Profile (docx).

Step 2 - Click 'Apply Now' to start your online application.

Step 3 - Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.

1. Can you describe a particularly challenging advertising campaign you've worked on? What made it challenging, and how did you ensure its success?

2. Can you share an experience where you had to resolve a conflict or complaint from a customer? What approach did you take, and what was the result?

3. Give an example of how you've built and maintained strong relationships with clients or customers. How did this contribute to retaining or expanding business?

4. Can you describe a time when you had to supervise someone to help them meet tight deadlines? How did you prioritise tasks and ensure all team member was motivated and engaged?

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailingrecruitment@suffolk.gov.ukor calling 03456 014412.If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 11.30pm, 29 September 2024.

Interview date: 9 October 2024.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid