SENIOR ADMINISTRATOR - MATERNITY LEAVE

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SENIOR ADMINISTRATOR - MATERNITY LEAVE

Application Deadline: 12 September 2025

Department: Operations

Employment Type: Fixed Term - Full Time

Location: NIHCSS Specialist Housing Related Support

Reporting To: Julie Marks

Compensation: GBP 24,227 - GBP 25,305 / year

Description

ABOUT US

The Norfolk Integrated Housing & Community Support Service (NIHCSS) is a partnership between Together for Mental Wellbeing and St Martins Housing Trust. We provide recovery-based support to adults with severe mental illness in the community and via six supported living sites across Norfolk.

You will be part of a forward-thinking organisation that intentionally adopts a non-hierarchical structure to foster improvement, collaboration, and employee equality. There is a strong emphasis on teamwork, which encourages open and transparent communication among our valued staff.

Due to maternity leave, a rare opportunity has become available in our administration team for a Senior Administrator on a 12-month contract commencing October 2025.

The administration team provides a wide-ranging, dynamic service to 150 staff across the County, and we are looking for someone with a positive, can-do attitude to provide this cover. You will join a welcoming and supportive team, where no two days are the same.

Key Responsibilities

We are looking for someone who will:

• Take a lead role in the administration of referrals and outcome processes of service users
• Co-ordinate team meetings, keeping track of actions, managing the agenda, and taking minutes
• Support the Office Manager to collate and accurately report service information/data internally and to Commissioners
• Support the upkeep of shared calendars, spreadsheets, the client record management system, and a mapping resource of community opportunities
• Co-ordinate external and internal projects under the direction of the Office Manager
• Assist with arranging staff and service user-led events
• Arrange interviews and onboard new staff

Skills, Knowledge & Expertise

You will have the ability to contribute to organisational planning and identify opportunities for improvement. Excellent verbal and written skills are paramount for interacting with various stakeholders, including senior management and clients.

You will be adept at prioritising tasks, managing schedules, and meeting deadlines effectively. You will demonstrate a strong commitment to providing excellent support to internal and external stakeholders, addressing enquiries, and the flexibility to adjust to changing priorities and new situations, which is vital.

This is a perfect role for someone who is enthusiastic, motivated, and creative.

Equal Opportunities Statement

We acknowledge the unique contributions that all Together employees and service users bring to our projects and organisation, regardless of culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief, physical disability, or mental health history.

All appointments and promotions are based on merit. No job applicant or employee will be treated unfairly or discriminated against. All staff have equal access to development opportunities.

Job Benefits

• Additional leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Sick pay
• Store discount

The benefits of working for Together

Download the PDF to find out more about what you can get out of working for us.

Benefits of Working for Together