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Senior Administrator Integrated Discharge Service

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Detailed job description and main responsibilities

Please see the attached job description for more information

  • Manage referrals and discharges from the hospital and help assist with the co-ordination of them in line with national and locally agreed standards and guidelines
  • Ensure queries from patients and their families are responded to in a timely and appropriate way
  • To ensure that all discharges are facilitated in accordance with Trust and local policies
  • To escalate any capacity or performance concerns to senior colleagues in a timely manner.
  • To provide training and support to new and ongoing IDS team in various roles.
  • Responsible for completion of various reports and returns in line with policy and procedure ensuring data integrity and professional standards are adhered too

Person specification

Qualification

Essential criteria

  • Educated to GCSE standard or equivalent with Grade C or above in Maths and English.
  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant previous proven experience in health or social care setting

Desirable criteria

  • Supervisory or Management qualification

Knowledge & Experience

Essential criteria

  • Experience of working under pressure and managing a large workload
  • Knowledge of NHS performance reporting/targets
  • Substantial experience working in an administrative role using IT solutions and systems.
  • Experience of ability to liaise and coordinate with internal departments and external organisations
  • Experience of producing high quality reports ensuring collation of all relevant information and actions

Desirable criteria

  • Supervisory /team leader experience
  • Previous NHS experience
  • Working with Electronic patient record systems
  • Experience of team development/management
  • Experience of team development/management

Thanks for taking the time to view this advert; we're looking forward to receiving your application. You should be aware that the vacancy may close earlier than the published date if sufficient applications are received so it would be best to apply as soon as you can. We'll contact you by e-mail to update you on the progress of your application so please check the e-mail account that you applied from (including spam/junk) regularly.

We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post. Our Statement on the Recruitment of Ex-Offenders is available

Senior Administrator Integrated Discharge Service

Lancashire Teaching Hospitals NHS Foundation Trust
Hitchin, UK
Full-Time

Published on 15/05/2026

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