Senior Administrator - CLASS

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Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

• Supervise an administrator including undertaking appraisals, supervision, training and development of Band 3 staff member.
• Allocate and supervise administration tasks.
• Work with Line Manager to lead on the introduction and proactive management of any new processes and initiatives.
• Word processing of all forms of correspondence, reports and summaries that are required by the team.
• Undertake diary management for clinicians and/or managers, as required.
• Organise clinics and associated appointments for clinics.
• Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.

Person specification

Education / Qualifications

Essential criteria

• Educated to GCE/GCSE (A-C grades, one of which must be English) or equivalent
• Able to demonstrate and evidence continuous professional development

Other

Essential criteria

• May be required to travel and work between Trust sites

Experience

Essential criteria

• Experience of staff supervision and management
• Demonstrate ability to contribute towards service improvement
• Organising, attending and taking minutes/notes at senior level meetings

Desirable criteria

• Secretarial/administrative experience in the NHS within clinical and/or corporate services

Skills & Abilities

Essential criteria

• Excellent customer care skills
• Ability to work under occasional pressure/stress
• Excellent communication skills and ability to adopt appropriately both verbally and written including IT literacy (MS Office and web-based).

Knowledge & Understanding

Essential criteria

• Clear understanding of confidentiality and the importance of maintaining confidentiality for patients

Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services.

We are a health and social care organisation, offering a wide range of services, including:

• Integrated physical and mental health services for adults and older people;
• Specialist mental health and learning disability services;
• Children and young people's mental health services;
• Children's community services in Peterborough;
• Social care;
• Ground-breaking research

We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity.

CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances.

Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a 'Red List' country.

Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over.

If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation.

All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system.

Employer certification / accreditation badges

Documents to download

• Senior Administrator JDPS (PDF, 297.9KB)
• CPFT Values (PDF, 114.7KB)
• CPFT Mindful Employers (PDF, 51.3KB)
• CPFT Accommodation (PDF, 296.6KB)