Senior Administrator

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Job description
Full Time, Permanent

Bristol City Council's Safeguarding Adults Team is looking for a skilled, organised and proactive Senior Administration Support Officer. This is a key role supporting a specialist team that works with partners across the city to help keep adults safe from harm. If you enjoy varied work, can manage multiple priorities and feel confident working independently, this role offers a meaningful opportunity to contribute to work that genuinely makes a difference.

About the Role

You will provide high-quality administrative support across a wide range of safeguarding activity including:

• Coordinating meetings where different agencies share information to support adults who may be at risk.
• Taking clear, accurate and timely minutes for complex and sometimes sensitive discussions.
• Supporting information gathering and information returns for multi-agency forums that review situations involving risk or vulnerability.
• Maintaining accurate records and helping the team track tasks, actions and outcomes.
• Responding to enquiries from colleagues and partner organisations, handling issues professionally and with appropriate sensitivity.
• Supporting smooth day-to-day running of administrative processes.
• Helping identify improvements to systems and ways of working.

This role supports a team that collaborates closely with organisations across Bristol and plays a central part in ensuring that safeguarding activity is well-coordinated and effective.

About You

We are looking for someone who:

• Has strong administrative experience in a busy or complex environment.
• Can manage your own workload confidently and work independently when needed.
• Communicates clearly and professionally in both writing and speech.
• Can take accurate and detailed minutes, even during fast-moving or sensitive discussions.
• Shows excellent attention to detail and can manage confidential information appropriately.
• Is confident using Microsoft Office and open to learning new systems.
• Works well with colleagues and external partners.
• Demonstrates the council's values: Dedicated, Respectful, Ownership, Curious and Collaborative.

Please note that this role is subject to a Basic DBS Check.

Working Arrangements

This role is offered on a hybrid basis, with a mix of office-based and home working. If you prefer, you may work fully from the office.

About Bristol City Council as an Employer

Bristol City Council is a large, diverse and forward-thinking organisation committed to improving the lives of people across the city. We are proud to be an inclusive employer and welcome applications from people of all backgrounds. Our workplace culture is built on shared values, collaboration and a strong commitment to learning and development.

We aim to create an environment where staff feel supported, trusted and able to make a positive difference. You will be joining a service where teamwork, reflection and continuous improvement are encouraged and valued.

Benefits of Working for Us

Working for Bristol City Council means you will have access to:

• Flexible and hybrid working arrangements
• A supportive team environment with learning and development opportunities
• A generous annual leave allowance
• Membership of the Local Government Pension Scheme
• Employee wellbeing support, including counselling and mental health resources
• Access to staff groups, networks and development programmes
• A wide range of discounts through the council's employee benefits scheme

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

Applications will be reviewed as they are received, and we reserve the right to close this vacancy early. We therefore encourage you to apply as soon as possible. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

Want to Know More? If you have any questions about the role or would like an informal discussion, please contact: Louisa Ratcliffe, Team Manager: Louisa.Ratcliffe@bristol.gov.uk Rob Byles, Senior Practitioner: Rob.Byles@bristol.gov.uk Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.