Senior Administrator
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Detailed job description and main responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Should we receive a high volume of applications the advert may be closed earlier than stated.
Person specification
Education/ Qualifications
Essential criteria
- 4 GCSE's or equivalent (grade 4 or above)
- NVQ level 2 /BTEC equivalent, preferably in Customer Service or Administration
- Good IT skilld
- Customer care training/telephone skills
Desirable criteria
- Previous Administration experience
Experience
Essential criteria
- Experience of providing a service to patients/customers
- A proven ability to meet deadlines
- Ability to work on own initiative but also as part of a team
- Ability to communicate at all levels, both written and verbally
- Good organisational skills
- Must be able to maintain confidentiality at all times
Desirable criteria
- Previous Soliton/Lorenzo experience
Communication and Interpersonal Skills
Essential criteria
- Shows desire and capability to develop
- Good communication - verbal/written
- Be able to work on own initiative
- Works well with in a team
- Demonstrates understanding of confidentiality
- Evidence showing clinical and professional development
- Ability to prioritise workload
Desirable criteria
- Knowledge of Trust Access Policy
- Knowledge of Referral to Treatment rules and guidelines
- Knowledge of and adherences to General Data Protection regulations 2018
Attributes and Other Requirements
Essential criteria
- Shows motivation in developing new skills
- High level of interpersonal skills
- Demonstrate empathy and diplomacy
- Flexible and reliable
- Good time keeper
- Ability to work from both hospital sites as required to meet the demands of the service
Employer certification / accreditation badges
Documents to download
- Job Description (PDF, 416.4KB)