Senior Administrator

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Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Should we receive a high volume of applications the advert may be closed earlier than stated.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore we would not be able to issue a Certificate of Sponsorship for this role.

Person specification

Education/ Qualifications

Essential criteria

• 4 GCSE's or equivalent (grade 4 or above)
• NVQ level 2 /BTEC equivalent, preferably in Customer Service or Administration
• Good IT skilld
• Customer care training/telephone skills

Desirable criteria

• Previous Administration experience

Experience

Essential criteria

• Experience of providing a service to patients/customers
• A proven ability to meet deadlines
• Ability to work on own initiative but also as part of a team
• Ability to communicate at all levels, both written and verbally
• Good organisational skills
• Must be able to maintain confidentiality at all times

Desirable criteria

• Previous Soliton/Lorenzo experience

Communication and Interpersonal Skills

Essential criteria

• Shows desire and capability to develop
• Good communication - verbal/written
• Be able to work on own initiative
• Works well with in a team
• Demonstrates understanding of confidentiality
• Evidence showing clinical and professional development
• Ability to prioritise workload

Desirable criteria

• Knowledge of Trust Access Policy
• Knowledge of Referral to Treatment rules and guidelines
• Knowledge of and adherences to General Data Protection regulations 2018

Attributes and Other Requirements

Essential criteria

• Shows motivation in developing new skills
• High level of interpersonal skills
• Demonstrate empathy and diplomacy
• Flexible and reliable
• Good time keeper
• Ability to work from both hospital sites as required to meet the demands of the service

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Senior Administrator (PDF, 472.4KB)
• Senior Administrator (PDF, 472.4KB)