Senior Administrator

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Job Description

• Suffolk County Council - Endeavour House, Ipswich, IP1 2BX- Hybrid
• £27,711 per annum (pro rata)
• 22.2 hours per week
• Fixed Term or Secondment for 1 year (project)

Suffolk County Council is different. We're a modern, flexible, and forward-thinking organisation that's constantly evolving to meet the changing needs of our communities. As a Senior Administrator with us, you'll enjoy a dynamic work environment where your ideas are valued, your potential is nurtured, and your work makes a tangible difference. Ready to reimagine what your career could be?

Your role and responsibilities

As part of the team specialising in managing data and information about transport services, financial processes and promoting passenger transport, you will:

• communicate regularly with our customers and colleagues to answer their questions about home to school travel and the public transport network in Suffolk
• manage data to support our contract management processes such as data about school holidays
• make sure our suppliers are paid the correct amount on time, and support the team with routine financial processes
• support reporting on all aspects of our work using Excel, Oracle and our contract management system
• work in collaboration with team members to create engaging social media content about all aspects of our service.

You will need

We are looking for a dynamic and creative individual who is committed to supporting the delivery of quality transport services in Suffolk. Our ideal candidate will have:

• a keen eye for detail and experience of using systems to accurately record information
• a friendly approach to communication to share complex information with colleagues, customers and suppliers
• an aptitude for working with figures, ideally with experience in a financial setting
• enthusiasm about the benefits of using passenger transport, particularly buses, and a willingness to share that enthusiasm via social media platforms.

You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

The Passenger Transport Team is part of the Growth, Highways and Infrastructure Directorate in Suffolk County Council. Made up of approximately 50 people, the team works to deliver safe, reliable, comfortable and cost-effective mainstream school transport, specialised transport for adults and students, and sponsored public bus services. Within the Passenger Transport Team, the Finance and Data Team lead on making sure our suppliers are paid on time and within budget, providing information about bus services, promoting public transport, and reporting on our all aspects of our work.

Empowering Everyone

We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Angharad Murray (she/her) for a casual conversation. You can reach her by calling 01473 265358 or emailing Angharad.murray@suffolk.gov.uk

If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.

How to apply

Step 1 - Read the Job and Person Profile (JPP) (docx).

Step 2 - Click 'Apply Now' to start your online application.

Step 3 - Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.

1. Tell us about a situation where you had to explain a complex piece of information to someone who was unfamiliar with the subject. How did you ensure they understood?

2. Can you share an experience where your attention to detail prevented or solved a problem?

3. What experience do you have in creating engaging social media content? Provide an example of a piece of content you've created that successfully communicated important information.

Step 4 - Upload a CV (without name and personal details).

Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 11.30pm, 1 January 2025

Interview date: 10 January 2025.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

About Us

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you'll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).