Senior Administrator

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Thank you for your interest for the North London NHS Foundation Trust (NLFT), it is an exciting time to join us and being part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we:

• Collaborate at every level by living our Values to create the right conditions for us all to work together.
• Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.
• Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.
• Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.
• Ensure that research, Quality Improvement, and technology lead the way and are embedded in our services.
• Take a trauma informed approach to everything we do

We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer. We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more.

The North London Way to deliver, Better Mental Health, Better Lives, Better Communities.

Our trust website is: https://www.northlondonmentalhealth.nhs.uk/

Job overview

This post is to provide high quality administrative support to the service for staff, children and young people (CYP), parents and carers.

The post holder will be required to use their initiative in all aspects of secretarial and clerical work to efficiently prioritise work and meet deadlines, as the service requires.

You will be required to have good communication and IT skills (Microsoft Office, RIO, Excel) and use your initiative in all aspects of secretarial and clerical work to efficiently prioritise work and meet deadlines, as the service requires.

Main duties of the job

You will be required to have good communication and IT skills (Microsoft Office, RIO, Excel).

Good minuting and organisational skills to support designated Team Meetings.

Support administratively the Single Point of Access (SPOA) team with processing of referrals and booking of Initial Assessments.

Maintain/process requests received via the CAMHS Enquiries Inbox into the service - room bookings, appointments, drafting and typing of letters, assessments and any general correspondence/task (as requested by the service).

- Support in maintaining Educational Health Care Plan (EHCP) processes.

- Offer Supervision support to B3 Administrators.

tThis advert may close early.

Working for our organisation

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy:

1. We will provide consistently high-quality care closer to home.

2. With our partners in North London and each borough we will ensure equity of outcome for all

3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.

4. We will be more effective as an organisation by pioneering research, quality improvement and technology.

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Detailed job description and main responsibilities

- You will be required to have good communication and IT skills (Microsoft Office, RIO, Excel).

Good minuting and organisational skills to support.

Support in maintaining Educational Health Care Plan (EHCP) processes.

Good spreadsheet management skills.

Offer Supervision support to B3 Administrators.

To undertake on-going personal development through participation in appraisal and supervision, attend and participate in relevant training identified

Person specification

Education

Essential criteria

• NVQ3 or equivalent or relevant practical experience

Skills

Essential criteria

• Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook. to support to the wider admin team/service.
• Good knowledge and proficiency of Trust systems to include, RIO and Health rostering.
• Ability to plan, priorities and organize a number of activities and continually reprioritize to meet tight, conflicting and often changing deadlines. Work well independently as well as part of a Team.

Experience

Essential criteria

• Previous experience in administration roles/processes.
• Managing busy workload and conflicting priorities.
• Handling confidential and sensitive information in accordance with the Data Protection Act.

References will be required to cover your last 3 years of employment/training. One has to be from your current or most recent employer and the others from your previous employer. The references should be from persons with management responsibility or HR.

If you have been unemployed for a period of four years or more, please give the details of your last employer and one character referee of your choice (not members of your family). If more applicable, references will be requested from your teacher or head of faculty. Please ensure you provide full contact details.

Vacancies that are advertised as Fixed Term Contracts will also be available as secondment opportunities for substantive internal staff.

Please be aware that your documents eg. Passport/NI Card, will be electronically scanned using Home Office accredited Verification System.

Due to the high number of applications that are received for some posts, we will close vacancies before the stated closing date once the first 50 applications are received. Therefore, please apply as soon as possible.

All non-medical posts with the Trust are subject to a probationary period of six months, during which time you will be required to demonstrate to the Trust's satisfaction, your suitability for the position in which you will be employed.

Should you not hear from us within three working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at improving efficiencies within the NHS both to make costs savings for NHS organisations but also to save you time when your employment transfers.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• B4 JD (DOCX, 145.8KB)
• Functional Requirements (PDF, 536.5KB)