Senior Administrator

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job Description

• Suffolk County Council - Endeavour House, Ipswich, IP1 2BX / Hybrid
• £27,711 per annum (pro rata if part time)
• 37 hours per week - Flexible working options available
• Permanent

An exciting opportunity has arisen to join the Suffolk County Council (SCC), Psychology and Therapeutic Services as a Business Support Coordinator (Senior Administrator) working from Ipswich.

As someone who is motivated and organised, you will help us to support effective service delivery and contribute to making a positive difference to the lives of children and young people in Suffolk.

• Would you like to work in a varied, evolving, challenging and rewarding role?
• Do you have recent experience in providing administrative support to a team, including experience in data reporting, tracking progress and reporting outcomes?
• Do you have excellent communication skills in order to work effectively between departments and external stakeholders, ensuing clear and effective communication?

Your role and responsibilities

You will:

• undertake a range of administrative duties such as liaising with internal and external Educational Psychologists, assisting with the allocation of work, diary management and Excel data reporting
• communicate daily via telephone, email and face to face. This includes communicating with colleagues, parents, schools, locum staff etc
• be involved in monitoring data, data reporting and keeping up to date and accurate records. In the first instance there will be a focus on supporting senior leaders in managing the workflow of our Educational Psychologists (both SCC and locum staff)
• work closely with the Business Support Manager, Business Support Coordinator and Deputy Principal Educational Psychologist, assisting them in day-to-day service delivery
• work within a supportive team of Business Support Coordinators, Business Support Officers, Educational Psychologists and Inclusion Facilitators.

You will receive comprehensive training in the systems and processes needed to enable you to effectively fulfil this role.

What you will need

• Advanced skills in Microsoft Office Suite and other relevant software applications in order to undertake data analysis, data reporting and diary management.
• Excellent attention to detail and accuracy.
• Excellent time management skills in order be able to manage multiple priorities effectively and to be able to meet competing deadlines.
• Strong organisational, interpersonal, communication and administration skills.
• A proactive approach to problem solving and a commitment to providing an excellent service.

You can view a full list of requirements in theJob and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

Psychology and Therapeutic Services provides support to children and young people from 0-25 years, as well as the adults who care for and work with them.

Alongside statutory activities such as the provision of psychological advice that forms part of Education, Health and Care Needs Assessments, we also work across early intervention core, traded and commissioned work. Partnerships include health trusts, youth justice, virtual school, early years, education, skills and learning and adoption services.

For more information about the breadth of our service delivery offer visit our Psychology and Therapeutic Services (suffolk.gov.uk).

Empowering Everyone

We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report (suffolk.gov.uk)

For more information

Please contact Amy Tucker for a casual conversation. You can reach them by calling 01473265134 or emailing amy.tucker@suffolk.gov.uk

How to apply

Step 1 - Read the Job and Person Profile (docx)

Step 2 - Click 'Apply Now' to start your online application.

Step 3 - Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (docx).

1. Can you describe a specific project where you used Excel for data reporting? Please explain how you organised the data, the type of analysis you undertook and how you presented your findings?
2. Can you tell us about a time when you had to collaborate with colleagues from different teams to achieve a common goal? How did you ensure effective communication and build strong working relationships throughout the process?
3. Please describe a time whereby you supported a Senior member of staff to manage demands upon their time, how did you prioritise tasks and what do you think is important to consider when managing someone else's diary?

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability, please contact us at 03456 014412 or recruitment@suffolk.gov.uk

Closing date: 11.30 pm, 21 November 2024.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

About Us

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you'll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).