Senior Administrator

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Job Description

Your new role

National Highways are currently offering an exciting opportunity for a Senior Administrator to join our team on an initial 12 month fixed term working within our Complex Infrastructure Programme, in the Major Projects directorate.

This role will be based on site at our Project Office in Amesbury, Wiltshire, for the duration of this contract, however the team is usually based at our Central Bristol office, so the ability to commute regularly to Amesbury and occasionally to Bristol is essential.

This is a busy and varied role which requires somebody who is capable of multi-tasking and prioritising effectively. Ideally you will be an experienced administrator who is confident working across various workstreams. Knowledge of Office 365, including Teams is required.

What you'll be leading on

• Operate many administrative processes, ensuring that these are delivered accurately, on time and in line with defined procedures and standards.
• Organising meetings, capturing, and tracking actions and note taking
• Answer standard and non-standard enquiries and act as a point of contact internally and externally, providing information to stakeholders to support service delivery, customer service, and management decision making and escalating issues for resolution as necessary.
• Enter and maintain information on systems and files to ensure that information is up to date, in the right place and easily accessible.
• Manage smaller pieces of work to completion, either standalone or as part of larger projects, to support achievement of business objectives.

To be successful you'll need

• Excellent communication skills, verbal and written with an ability to build relationships with a wide range of stakeholders.
• Previous administration experience, including diary management and minute taking.
• To show experience of working at pace, where organisational skills and attention to detail are not compromised.
• Good knowledge of Microsoft Office 365, including Excel, Word and PowerPoint.
• The ability to work independently and prioritise workload while maintaining attention to detail.

A bit about us

The Complex Infrastructure Programme (CIP) is responsible for some of the largest and complex 'Tier 1' projects of national significance. Our projects are in the Government Major Projects Portfolio due to their level of investment, complexity of stakeholder and political landscape and importance as elements of national infrastructure that will lead to economic growth. CIP also oversees and manages the RIS3 Pipeline of projects through the options phase and ensures Ministers and other decision makers have sufficient information about the individual schemes to decide which should be progressed to delivery

Want to know more?

To request a copy of the role profile, please contact hrhighwaysengland@mailgc.cx.ukg.oraclecloud.com quoting reference number #5215

About Us

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation.

A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.

Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

• Our total reward package includes basic salary, the potential for a performance related bonus
• Contributory pension scheme with employer contribution of up to 10%
• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
• Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
• Life assurance of 4 times annual salary
• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
• Community friendly - offering paid leave to volunteer, 3 days basic/year

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

• Right to work check
• 3 year employment history references
• DBS criminal record check
• Social media and adverse journalism check
• Driving licence check (if applicable)
• Fit to work questionnaire (for all), followed by a medical check (if applicable)
• Qualifications and/or professional membership check (if applicable)

And finally

We reserve the right to close before the advertisement expires.