Senior Admin Assistant
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Job Description
Organisation: Leicestershire County Council
Work Location: 3 High Street, Coalville. LE67 3EA
Worker Category: Hybrid Worker
Salary: Grade 6 ranging from £25,188 to £25,590 per annum (pro-rata for part-time)
Working Hours: Full Time 37 hours per week - Monday to Friday
Contract Type: Permanent
Closing Date: 1st December 2024
Interview Date(s): 6th December 2024
About the Role
An opportunity has arisen to work as part of the Emergency & GDPR Hub in the Business Support Services Team within Adults & Communities as a Senior Administrative Assistant based at 3 High Street, Coalville. To support the Hub Manager in delivering the work of a specialist Hub, providing an efficient, effective, and comprehensive business support service across all of Adults & Communities. Have specialist technical knowledge in the work of the Hub they are assigned to and to hold in-depth knowledge of the work of the department and services that their allocated Hub supports.
About You
To apply for this post, you must:
- Be able to take minutes of meetings, or be willing to undertake training to do so.
- Have knowledge of the importance of information confidentiality (GDPR)
- Understand why accurate information/data capture and management is important. and the consequences of it not being.
- Have excellent Customer Care with the ability to converse at ease with customers and provide advice in accurate spoken English.
- Be able to manage multiple tasks concurrently.
- Actively manage issues to prevent escalation.
- Have a flexible approach and work under pressure against tight timescales and remain calm and focused.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.
For more information or an informal discussion, please contact:
Enter name and job title Kathryn Warnes - Hub Manager
Telephone: 0116 305 1402
Email: kathryn.warnes@leics.gov.uk
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on 'Apply Now'. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home.
By applying for this post, you agree to our Terms and Conditions.
About Us
About Leicestershire County Council
Leicestershire County Council is a Disability Confident, Menopause Friendly, Mindful Employer, Fostering Friendly, Forces Friendly, and Cycle Friendly organisation. In August 2021, we also signed up to the Race at Work Charter. We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development.
Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.
For further information on what it's like to work for us and the benefits we offer, please refer to the following:
Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us