Senior Account Manager NI Pan-European Accounts

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Job Description

Family Description

Sales (SA) covers end-to-end sales to customers and advocates customer intimacy. Comprises selling of products, services and solutions, and building and maintaining relationships with customers and potential customers. Contains management of customers, partners, and accounts while focusing either on a specific target group, specific products, services, solutions, or a territory.Note: population would be under the sales incentive plan.

Subfamily Description

Account & Cust. Relatnshp Mgmt-CSP (RMC) comprises the creation and development of profitable relations with customers (incl. multi-geographic customer businesses) or new businesses through direct customer interface for a profiled customer base by implementing a strategy for a specified customer account, products, services, or solutions. Contains management of customer interactions and driving of sales for Nokia's offering. Covers creation of sales channels to grow new businesses in completely new prospects / markets and / or existing accounts targeting new revenue streams. Contains conduction of end-to-end business management (sales and delivery) for all customers and opportunities within the responsible scope.

Nokia's Network Infrastructure (NI) portfolio delivers leadership in IP Networks; Optical Networks; Fixed Networks and Submarine Networks. Partnering with communications service providers, cable operators, webscale providers and enterprises, we deliver critical networks with the highest performance, reliability, and security to help our customers grow their businesses.

The UK&I based Pan-European Sales Team manages several accounts who are based out of the UK but have business operations in other parts of Europe, or are incorporated in other geographies, but have a substantial European presence requiring account management out of the UK&I.

You will be joining a Team of highly competent, committed and enthusiastic people who strive to make the difference for our customers, with innovative solutions and the best technology in the industry.

Responsibilities

• Lead and coordinate sales activities for Nokia's Network Infrastructure portfolio into our broad and growing base of Pan-European CSP customers.
• Develop account plans, vision and strategies that translate customer's commercial, operational & technology challenges into sales opportunities.
• Build & manage trust-based, long-term relationships with senior customer stakeholders, in technology, delivery, commercial and product departments.
• Manage customer satisfaction, and pro-actively drive resolution of all issues.
• Deliver accurate commercial forecasting and execute the business plan on your accounts.
• Own and actively manage the account pipeline.
• Negotiate customer contracts in alignment with Nokia's commercial and legal requirements.

Qualifications

• You will be a seasoned sales professional with at least 10 years' experience in the telecommunications industry.
• With a strong technical background in Optical, IP and PON disciplines, you will have the ability to articulate Nokia value propositions in a highly relevant and compelling way.
• Good leadership skills.
• Strong negotiation, communication, and interpersonal skills.
• Ability to understand customer's business/competitive/strategic landscape and the drivers of customer profitability, to help drive Nokia business targets for the CT.
• A "Challenger" profile is ideal with an ability to identify customer pain points and growth areas and to test the status quo with innovation.
• Ability to build strong relationships with influential stakeholders in the market.
• Develop/execute strategies to address customer stakeholders.
• Experience with contract management, financial terms, and conditions

About Us

Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.