Senior Account Manager

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Company Description

Internal: GTM / Grade E / EB9

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

We're looking for a Senior Account Manager to join our team in Nottingham to manage a portfolio of existing clients, ensuring their satisfaction and driving revenue growth. Reporting to the Head of Sales, you will collaborate with Sales Specialists, Product, and Delivery teams to deliver solutions that exceed client expectations.

You will manage and retain approximately 120 accounts, ensuring accurate revenue forecasting and recognition. You'll promote new revenue growth from existing clients and prospects, while leading by example in business development. Your responsibilities include generating usage reports to identify upsell opportunities and ensuring a smooth billing process. Additionally, you'll maintain accurate client information in Salesforce, manage NPS surveys, and engage with clients for feedback.

Qualifications

• Experience in Account Management.
• Track record in winning new business and overcoming challenges.
• Understand and communicate how Experian's solutions meet client needs, with good questioning skills to uncover and shape requirements.
• Experience building trusting relationships with senior client contacts.
• Motivated to work independently and challenge stakeholders.

Additional Information

Benefits package includes:

• Flexible hybrid working, with min. 2 days per week in the Nottingham office
• Great compensation and commission package
• Core benefits include pension, Bupa healthcare, Sharesave scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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Experian Careers - Creating a better tomorrow together

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