(Senior) Account Executive

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Company Description

About the Business Division:

Since our inception in 2013, Remedium have championed the recruitment of permanent healthcare professionals, supporting our clients to drive more efficient and consistent patient-led care, address future healthcare workforce staffing demands and reduce excessive agency locum spend. We are well and truly the leading provider in this sector and the innovators in the marketplace. We are the experts and are here to share our knowledge and expertise with you!

Job Description

Overall Job Responsibility:

1. Manage and maintain relationships with Company's key accounts.
2. Serve as a liaison between Clients and the Company
3. Ensure projects meet client expectations and are delivered on time, and within budget.

Main Duties:

1. Operate as the point of contact for assigned Clients
2. Develop and maintain long-term relationships with assigned accounts, ensuring risks which could affect the clinician time to hire are reduced
3. Forecast and track client account progress.
4. Manage projects within client relationships, working to carry out client expectations, whilst meeting company goals.
5. Identify growth opportunities with existing and new clients
6. Regularly communicate with wider Remedium team on account expectations
7. Attend weekly Client site meetings and meet clinicians at their Trust, providing them with a premium service
8. Provide remote assistance to assigned accounts as an escalation point
9. Identify key decision makers or executive sponsor at assigned accounts
10. Supplement care and transition support to ensure continuity of service for account management clients
11. Document all department activities via the Company's software, in a timely and accurate manner for monthly analysis.
12. Champion the Remedium Values
13. Actively support company policies and procedures and effectively communicate them to the team.
14. Respond in a timely manner to issues and concerns raised by the Clients with a friendly and professional approach and follow up to ensure satisfaction.
15. Ensure operational procedures are in place and being followed by all team members.
16. Develop and maintain positive relationships with peers and competitors.
17. Complete all weekly, monthly and quarterly reporting on accounts, individual, segment and tier production.
18. Complete the Company's personal development review as required
19. Present monthly status reports to the CEO.
20. Liaise with clients during international projects
21. Produce Gant charts to illustrate timelines for projects and logistical arrangements
22. Provide monthly MI for clients.
23. Facilitate onboarding of candidates.
24. Maintain a professional image at all times through appearance and dress.
25. As and when required - travel to India to deliver on recruitment projects.

Qualifications

• Strong communication and people skills
• Organised and has some level of project management experience
• Understanding and knowledge of the NHS
• Strong problem solving skills
• MS excel.
• Self-Motivated

Additional Information

About M3 EU:

M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.

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