Selling Partnerships Manager

Role overview:

Selling Partnerships Manager
London
Currys London Campus at Waterloo (LHO002)
Permanent
Full Time
Grade 4

At Currys we're united by one passion: to help everyone enjoy amazing technology.As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

The Selling Partnerships Manager is responsible for executing key supplier partnership programs and initiatives, focusing on the Supplier Experience Specialist (SES) program, Supplier Demonstrators, Partner Ambassadors, and Supplier Field Teams.

• Supplier Experience Specialist (SES) Program: Drives the growth and strategic alignment of the SES program, ensuring new supplier programs launch successfully and deliver ROI. This includes weekly and long-term planning with key stakeholders to achieve business and customer metrics.
• Supplier Demonstrator Program: Manages the end-to-end supplier demonstrator process, ensuring it aligns with business strategy and addressing any brand escalations.
• Selling Partner Ambassador Program: Oversees engagement programs to ensure store colleagues are informed and compliant within a non-supplier funded framework.
• Supplier Field Teams: Ensures field teams follow guidelines during store visits, enhancing product knowledge, demonstrations, and correct product displays.

Role overview:

As part of this role, you'll be responsible for:

LIFE Category Selling Integration:
• Ensure all supplier partnerships align with LIFE Category selling to continuously meet customer needs.
Supplier Experience Specialist (SES) Program:
• Oversee SES program performance, ensuring SLA adherence, stakeholder coordination, and metric review.
• Engage with commercial teams for brand onboarding, contract agreements, and financial management.
• Streamline processes for setup, finance, recruitment, and contract renewals.
Supplier Demonstrator Program:
• Ensure compliance training and conduct for all external demonstrators.
• Manage monthly scheduling, program transitions, and maintain clarity in roles.
• Work with category teams on demonstrator program development and complaints tracking.
Selling Partner Ambassador Program:
• Oversee Apple Champions and Samsung Elites programs, including recruitment, training, and device seeding.
• Manage program communications, supporting training sessions and product knowledge engagement.
Supplier Field Team Store Visits:
• Facilitate and coordinate in-store brand training, adhering to key timing and compliance.
• Maintain the field team code of conduct, align visits with product launches, and ensure accurate merchandising.

You will need:

• Experienced in how to sell & serve in the store network and fully fluent in the LIFE selling model.
• Always puts the customer at the heart when making decisions impacting front of house.
• Experience of retail and/or central operations.
• Understanding of supplier and commercial processes and priorities.
• Multiple stakeholder (internal and external) management experience.
• Strong relationship builder at all levels.
• Strong understanding of Excel, PowerPoint and Word.
• Strong communication and presentation skills at all levels.
• Ability to learn and adapt and respond to ad hoc and unplanned challenges and requests.

Why join us:

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we'll do our best to help.]]>