Securities Services Operations Transformation - Instruction Capture Project Manager - Senior Associate

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Job Description

If you are a high-performing and experienced Project Manager with Business Analysis skills, interested in assuming a key role in the successful delivery and execution of the operations strategy globally, then this job is for you! Our Securities Services Operations Transformation team is embarking on a strategically important global, multi-year program to improve operational scale and efficiency and drive improved margin and profitability for the lines of business.

As a Securities Services Operations Transformation - Instruction Capture Project Manager Senior Associate in the Securities Services Operations - Transformation team, you will be part of the Instruction Capture Pillar, instrumental to define the strategy, develop execution plans and deliver change programs across Product Development, Operations and Technology stakeholders. In this role you will also have a chance to use your strong communication skills combined with outstanding executive presentation skills, with the ability to bring people together and face off to colleagues at all levels of the organization.

Job responsibilities

• Leads and manages end-to-end projects, from initiation to implementation, ensuring adherence to timelines, budgets, and quality standards
• Works with key stakeholders and clients to understand their requirements and expectations, ensuring that deliverables meet their needs and enhance overall client satisfaction
• Identifies potential risks throughout the project lifecycle, ensuring compliance with relevant regulations and internal policies
• Provides guidance, direction, and support to project teams, promoting a collaborative and productive work environment
• Identifies, continuously, opportunities for process optimization, efficiency gains, and automation to enhance operational performance
• Develops and maintains comprehensive project reports, metrics, and KPIs to provide insights into project progress and performance
• Works with technology teams to integrate innovative solutions into the securities services operations landscape, ensuring seamless integration and alignment with business goals
• Facilitates smooth transitions during system upgrades, process changes, and organizational restructuring, ensuring minimal disruption to operations
• Stays abreast of industry trends, regulatory changes, and emerging technologies within the securities services domain to provide strategic insights

Required qualifications, capabilities, and skills

• Bachelor's degree in Finance, Business, or a related field
• Proven experience as a Project Manager or in a similar leadership role within securities services operations or financial services
• Understanding of securities operations, including fund asset management, settlement, custody, and corporate actions
• Understanding of Instruction Capture processes, tools and the end to end transaction lifecycle and operating model
• Understanding of metrics, data driven change - tracking and evidencing performance using data and ability to drill into Root Cause to drive remediation
• Strong business knowledge for Fund Accounting, Middle Office Services, Custody, & Trading Services
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders
• Proficiency in data analysis and the ability to draw actionable insights from complex datasets and drive results
• Leadership capabilities and the ability to inspire and motivate teams to achieve their best
• Positive 'can-do' attitude' and contribute to an energetic and motivated team environment with a strong sense of urgency and work ethic
• A team player who is flexible and can maintain both a positive attitude and high level of performance in demanding/time-sensitive initiatives

Preferred qualifications, capabilities, and skills

• Degree such as Masters Degree, MBA, CFA or relevant certifications
• Data Analytics skills, with the ability to drive data driven operational decisions
• Artificial Intelligence, Machine Learning and Automation tools/workflows used to solve for Instruction Capture

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.