SDR Manager

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Who we are

Zinc builds automated reference and background checking tools for forward-thinking companies that really care about candidate experience. Founded in 2017, Zinc has a unique approach to background checking, that's redefining industry standards. We're an early-stage startup going through rapid growth. Zinc's founding team have spent years in recruitment, talent, and HRTech. We saw a field plagued with inefficiency, prejudice and a lack of transparency. We first sought to solve the burden of referencing, then sought to tackle the broader category of background checking.

Read more about our story here: www.zincwork.com/mission

We're a culture first company, by this we don't just mean an active calendar of both company and team organised events (which we do have ), Zinc's culture is defined by a respectful and autonomous approach to all employees, fostering support for new ideas, promoting a flexible work environment, and operating within a flat structure. While socials, lunches, and events enhance the experience, the core of Zinc's culture drives employees to embrace innovation, share successes, and feel motivated about the company's future.

We recently redefined our company values:

The pieces that make Zinc: Pragmatic, Integrity, Empathy, Collaborate, Empowered, Speed.

The Role

This the perfect opportunity for a strategic, results-driven SDR Manager to lead, coach, and develop our SDR team. As SDR Manager, you will report into the Senior SDR Manager, ensuring the team meet and exceed performance metrics, drive pipeline growth and align the SDR team's efforts with overall company sales goals. The ideal candidate is an experienced leader with a strong background in sales development, excellent coaching skills, and a passion for helping SDRs succeed.

Key Responsibilities:

• Leadership & Team Management:
• Lead and manage a team of 6-8 SDRs, ensuring daily, weekly, and monthly targets are met or exceeded.
• Provide hands-on coaching and mentoring to develop SDRs' skills in outreach, prospecting, and lead qualification.
• Foster a collaborative and high-performance culture within the SDR team, encouraging professional growth and continuous improvement.

• Performance Management:
• Monitor, track, and analyse SDR performance using KPIs such as call volume, demo generation, and conversion rates.
• Conduct regular 1:1s, pipeline reviews, and performance evaluations, offering constructive feedback and actionable insights.
• Implement strategies to optimise the SDR team's efficiency and ensure consistent pipeline growth.

• Training & Development:
• Design and deliver ongoing training programs for SDRs to improve their lead generation, objection handling, and product knowledge skills.
• Stay current with industry trends and sales development best practices to ensure the team uses the most effective techniques.

• Collaboration & Strategy:
• Work closely with sales and marketing leadership to align SDR activities with broader business objectives and campaigns.
• Collaborate with sales leaders to refine the sales qualification process and ensure the smooth handoff of qualified leads.
• Provide insights and feedback from SDRs to the sales and marketing teams to improve messaging, lead quality, and campaign effectiveness.

Requirements

• Proven experience in sales or business development roles.
• Strong track record of leading, coaching and mentoring SDRs to achieve high performance.
• Excellent understanding of sales processes, lead generation strategies, and qualification techniques.
• The data-driven mindset with the ability to analyse metrics, identify trends, and adjust tactics to improve performance.
• Exceptional communication and interpersonal skills, with the ability to motivate and inspire others.
• Familiarity with CRM systems (we use HubSpot).
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Salary

£50,000 - £60,000 + 50% OTE

Hybrid, Central London

We appreciate the value of in person connection with colleagues and flexible working for our employees. We operate a hybrid model with 2 days a week in office, Mondays and Thursdays.

Interview Process

• 1. One-sided video interview with an introduction from Alastair, Senior SDR Manager (**Please keep an eye out for this in your junk inbox**)
• 2. Phone call with Bel, Talent Associate
• 3. 30 minute video call Interview with Alastair & one of our lovely SDRs
• 4. Final In-person interview with a task, with Patrick, VP Revenue, Alastair & Anish, Finance Director (1.5 hours)

Benefits

What we offer

Zinc offers a chance to work on a product that brings a fresh perspective on data ownership in hiring

• 24 days holiday + Bank Holidays + your birthday off
• £1200 annual benefits allowance (ThanksBen, from month 2)
• Early finish Fridays (16:00)
• Yearly company retreat
• Enhanced Maternity, Paternity, and Adoption Leave (2 months full pay, then statutory)
• Statutory pension with NEST (3% employer, 5% employee)
• Zinc shares, issued through the EMI Scheme
• Unlimited access to MoreHappi coaching
• Company socials, quarterly team socials Free Monday lunches
• Nursery workplace benefit scheme (Yellownest)
• Option to lease an electric car through Electric Car Scheme
• Celebrated Zinc anniversaries