Regional Head of Claims UK

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Let's care for tomorrow. Your ambitions. Your dreams. Your tomorrowWhether it's aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.

We are looking for a Regional Head of Claims UK, based in London. Your Team An insurance claim is the defining moment for our service; it is the moment when we deliver on our promise. At Allianz Commercial we are committed to delivering a superior claims experience to our customers: before, during and after a loss.

The Impact You Will Have Based in London and reporting to the Managing Director of Allianz Commercial, you will develop and execute the Claims regional strategy and proactively support the development of the global claims strategy. You will also lead and manage the regional Claims team.

Some of your specific responsibilities could include:

• Actively contribute to the development and implementation of the UK Strategy as part of the Regional Executive Management Team, ensuring alignment with overall regional objectives.
• Engage in the formulation of the global Claims strategy as part of the Global Claims leadership, and ensure its successful execution within the regional context.
• Cultivate and maintain strong, mutually beneficial relationships with brokers and clients to enhance business opportunities and client satisfaction.
• Ensure that the organizational structure and processes are optimally designed and managed to effectively serve both external and internal customers, enhancing overall service delivery and outcomes.
• Ensure that reserving levels are efficient, effective, and adhere to Allianz Commercial reserving standards, thereby supporting financial stability and accuracy.
• Personally lead and support negotiations on large losses and key client interactions, ensuring favorable outcomes and maintaining strong client relationships.

What You'll Bring to the Role

• You will have expert understanding of regional / local LoB insurance markets and competitor landscape, as well as the legal and regulatory framework
• You will have significant experience in a Claims management position, as well as proven experience in leading direct teams internationally and within complex matrix environment
• You have a sound understanding in relevant products, wordings, terms and conditions and coverages
• You have knowledge of claims handling process from notification to settlement and recovery
• You have strong knowledge of reserving principles and practices; robust understanding of coinsurance and reinsurance and application
• You have understanding of relevant legal processes and procedures, litigation management, litigation avoidance techniques (e.g. mediation)
• You will be well recognised in your relationship building with brokers at peer group level and well established within local market
• Strong communication and negotiation skills, as well as proven experience in analysing complex data

60427 | Customer Services & Claims | Management | Allianz Commercial | Full-Time | Permanent

What's in it for you?Let's care about everything that makes you, you We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let's care for your financial wellbeing We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let's care for your opportunities to progress From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let's care for life's twists and turns From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

Let's care for our society and our planet With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us?Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks.Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises.We also cover unique risks such as offshore wind farms, infrastructure projects and film productions.Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling.Allianz Commercial helps customers to prepare for what's ahead.

Learn more about careers at Allianz Commercial by clicking here.

Learn more about Allianz Commercial by clicking here.

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture.

People with disabilities: We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com

Recruitment Agencies: Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.

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