Account Manager

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Who are we?

A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era.

Our universe is made up of award-winning business arms Brave Bison, Engage and SocialChain. And we're underpinned by our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok.

We're a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape.

Our mission

New platforms, new behaviours, new audiences, new trends, new technologies, new regulations-our clients' worlds get more complex daily. Their agency partnerships shouldn't. It's our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them.

That's why we make it our mission to capitalise on complexity for our clients-by crafting dynamic digital solutions that outpace tomorrow's challenges.

Our values

We're a proudly diverse business comprised of deep specialists across social media, digital marketing and technology. Although our skills, backgrounds and beliefs may differ, we are united by four core shared values:

• Bold Curiosity We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more about them, our specialisms and each other.
• Connected Clarity We are focused in our collaboration - joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple.
• Positive Encouragement.We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs.
• Constant Impact.We believe in outcomes over outputs. We're goal orientated, results driven and data-led. We show up with passion every day. And we're always honing our craft.

About Engage

Engage are a full-service sports marketing agency who, since 2012, have helped ambitious governing bodies, sports teams and sponsors become future fit. Operating in the UK, India, Australia and the US, we offer round the clock delivery to sports brands including the International Cricket Council (ICC), Real Madrid, Godolphin, New Zealand Rugby and Formula 1.

Job Description:

We're looking for an account manager with exceptional sports knowledge who will be responsible for being the link between our international sports clients and our internal teams. You would be managing multiple client accounts, ensuring campaigns have the correct resource, come in on budget and meet deadlines and quality expectations. You will be responsible for overseeing a number of different projects such as; delivering graphics, videos or worldwide shoots and fully-loaded services including publishing and data analytics.

We need someone with a passion for sports and social media, who knows what the latest trends are and can identify what will help our clients be at the cutting edge in their sector. The ideal candidates will also be able to spot opportunities for sales and growth, and have the communication skills to forge relationships to help develop the business as a whole. On a day-to-day basis you would be a point of contact for the clients, delegating tasks, seeking status updates from departments across the company including our editors, graphic designers, digital analysts, social media managers and production coordinators. As our sports clients are global we need someone with international experience who can liaise with overseas crews and understand how their delivery differs from UK requirements.

Responsibilities:

• Managing the day-to-day delivery for multiple clients on a range of services and projects including graphics, videos, publishing and data analytics - all from concept to delivery

• Delegate tasks to relevant internal departments and seek status reports

• Manage the relationship with client contacts including updating on the status of projects

• Liaise with senior management to report any issues

• Monitor budget spend with Operations Director and Account Director

• Working closing with our Creative Development, Audience Development, Insights and Graphic and Content teams to ensure departments are well utilised for client deliverables

• Managing onsite and oversee crews either in person or remotely

• Working closely with remote global team, ensuring high levels of communication and support

• Ensure resource allocation is able to produce deliverables and help source and manage international resource as required, including management of resource using the Certinia platform

• Advise clients on best practices, solutions and future developments

• Monitor trends in social media in order to devise innovative content strategies and campaigns

• Take responsibility for monitoring project KPIs, working closely with the insights team

• Work with business development team to expand business prospects from both current and potential new clients

• Contribute to creative strategy, trying new ideas and an ability to capture fun, engaging content

• Keeping up to date with trends across social media, online video and sports output internationally

Key skills and knowledge:

• In-depth knowledge and passion for international sports including knowledge of how the different markets vary

• A background working as an account manager/ project manager

• Experience working across a range of digital platforms, with a background in either social content production or social media management

• Experience working to client briefs and working with external parties to make recommendations and encourage developments

• Strong client management skills and experience of delivering KPIs

• Experience working on site in the UK and abroad

• Good listener who enjoys problem solving

• Interest in new technologies and opportunities for content creation

• Excellent organisational skills with clear attention to detail

• Strong editorial sensibility - able to identify strong content that will perform well on digital/social platforms

• Experience in leading and managing a team

• Experience of monitoring and keeping to budgets

What you'll get

Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package.

But not only that, we are the UK's first carbon neutral agency (a status we have held since 2018), with a serious commitment to monitoring and reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption.

Then there's a whole host of benefits - from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package. Here's a snapshot of just some of the benefits we think you might also like:

• Dynamic working:To keep that work-life harmony in check, we're flexible on where and when you work
• Private medical insurance:To keep you fighting fit and give you and your family peace of mind.
• Life assurance and income protection:We know it feels good to be covered, just in case.
• Calm Subscription:Now more than ever, it's important to mind your mind!
• 25 days annual leave:This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
• Christmas closure:No need to save holiday days for the Christmas closure period. It's on us!
• Birthdays off: One extra day to celebrate your big day
• Summer hours:Between June and Aug we finish at 15.00 every Friday.
• Online coaching and mental health support: Unlimited coaching via OpenUp.
• Remote Working: Work abroad for up to one month a year.
• Performance & Salary:Reviewed twice a year for everyone.

Finally, we're proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.