Sales Team Manager

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Sales Team Manager

Heard of us?

We're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we're committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

Job Purpose

The role of the Sales Team manager is important to us. You will be responsible for the ongoing line management of up to 8 FTE who are primarily Desk-based sales executives, cross-selling Telematics to existing group customers, alongside working on Inbound leads and Outbound data. We would love to welcome you to our flagship Bellshill cross-sell centre, working hours of Monday-Friday 8:30am - 5:00pm.

Your responsibilities day to day will be:

• Working amongst your team, assisting our Telematics experts in attaining new business, managing customer onboarding, and retaining and developing robust customer relationships through cross-sell
• A proactive approach to assisting and driving your team reach KPI's and targets consistently - following up appropriate business leads and actively leading from the front and selling our products where necessary
• Managing the day-to-day activities of the team to ensure activity/productivity targets are met.
• Motivating the team to display a winning attitude and in turn consistently exceed sales targets
• Conducting, documenting, and following up regular performance reviews with your team
• Conducting team meetings daily in line with the needs of the business, to maximise sales results and returns
• Delivering performance improvement where required to quickly alleviate under performance
• Delivering and displaying best practice and an excellence in customer care
• Dealing with customer escalations and ensuring prompt resolution
• Working with peers in the office to maximise cross-sell opportunity for the group

What do we expect of you?

• Experience in a Team Manager/Team Leader role - preferably in a sales department
• Computer literacy, specifically in Microsoft Office packages and business CRM platforms such as Salesforce
• Able to demonstrate a 'common sense' approach to problem solving in the sales environment
• Manage own workload effectively and support your line manager
• Interpersonal skills with the ability to influence decision/non-decision makers
• Strong team building skills and an ability to build effective relationships with customers
• Enthusiastic self-starter, driven by the intent to succeed and achieve company goals

What can you expect of us?

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive

And of course, you will be compensated competitively. A potentially lucrative monthly commission structure is available for work well done! Alongside this you can expect:

• Cycle to work and EV Car SS Schemes
• Employee Fuel Card
• Retail Discounts
• Health and Wellbeing support services
• Regular Sales incentive recognition for top performers

Still curious?

If you're interested but not sure if you have all the criteria listed... have a chat with us. We are open to applications from varied backgrounds.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background

Radius Payment Solutions has an in-house recruitment team who are dedicated to sourcing candidates directly and as such we do not accept speculative CVs from agencies.