Sales Operations Executive

HarperCollins is one of the UK’s foremost, diverse and innovative multi-platform publishers. We publish a wide range of books, from cutting-edge contemporary fiction, to block-busting thrillers and from fantasy literature to children’s literature and enduring classics. We also publish a great selection of non-fiction titles, including history, celebrity memoirs, biographies, popular science, dictionaries, maps, reference titles and education books, and our digital business is thriving. With nearly 200 years of history, we publish some of the world’s foremost authors, from Nobel prize winners to worldwide bestsellers. In addition, we also publish the works of Agatha Christie, JRR Tolkien and CS Lewis.

Our Sales Operations team are looking for a Sales Operations Executive to assist with maintaining the appropriate level of stock for physical titles. This is a busy position and would suit someone with some previous publishing or inventory experience, excellent data analysis and Excel skills, and good commercial awareness.  The role is open to part time applications to cover the role over a minimum 3 days/ 22.5 hours a week. 

Key Responsibilities

• Maintain stock availability through daily stock and sales data analysis and liaising with sales teams

• Suggest appropriate reprint quantities and create reprint meeting agendas

• Liaise with the production department on costings for weekly sign off meetings

• Deal with queries business wide regarding customer orders and stock availability.

• Act as a key link between various areas in the business, in particular between distribution, home and export sales and commercial finance

• Identify overstocks and run excess stock meetings

Experience and Skills Required

• Knowledge of stock management processes and sales operations

• Commercially aware, with good numerical and analytical skills

• Confident in data manipulation within Excel

• Strong communication skills with the ability to develop productive working relationships with relevant stakeholders

• Excellent organisational skills with high attention to detail

• Ability to learn new processes and systems

• A self-confident individual who works well under pressure

Desirable

• An understanding of sales operations within a bookselling or publishing environment

• Experience of working with Amazon

Benefits

• Hybrid working model (3 days in the office)

• 28 days holiday plus bank holidays (option to buy and sell holiday days) 

• Enhanced pay for maternity, paternity, adoption and shared parental leave 

• Private healthcare cover and life assurance 

• Summer Hours  

• Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal 

• Season ticket loans (from day 1 for entry level) and cycle to work scheme 

• Relocation Rent Support Loan  

• Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work and Pride at HC, Social Mobility Network and Neurodiversity at Work

• Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes 

• Virtual GP and eyecare vouchers 

• Gym membership discount 

• Onsite physiotherapy (London only) 

• Charitable donation matching and  2 volunteering days 

• We're a certified Carbon Neutral company 

• Free e-books and audiobooks, newspaper subscriptions and discounts on books 

• Subsidised canteen and retail discounts 

• Onsite prayer room 

If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to recruitment@harpercollins.co.uk with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.

Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.