Sales Office Manager

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Job Introduction

Are you a dynamic and ambitious professional with a passion for sales and event management? Sodexo Live! presents an exceptional opportunity for a highly motivated Sales Office Manager to join our esteemed team at Headingley Stadium, the iconic home of Leeds Rhinos and Yorkshire County Cricket Club.

The venue is rich in sporting heritage, offering sweeping views of two renowned international arenas. It stands as an inspirational choice for both corporate and private events. In this role, you will play a pivotal part in driving sales for non-match day events, leading our sales team to deliver outstanding events and experiences.

This prestigious opportunity allows you to leverage and showcase your skills at an iconic location, contributing to unforgettable experiences within a dynamic and collaborative environment.

We're experience makers and food fanatics. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we'll give you all you need to thrive. Because at Sodexo Live! We're so much more. Be part of something greater.

Main Responsibilities

• Team Leadership: Lead, mentor, and inspire a team of four to achieve sales targets and ensure exceptional client service.
• Sales Strategy Development: Create and implement innovative sales strategies for events, from corporate gatherings to private celebrations.
• Client Relationship Management: Build strong, lasting relationships with clients, understanding their needs and ensuring a seamless event experience.
• Event Coordination: Oversee every detail of the event process, from initial inquiry to post-event follow-up.
• Budget & Performance Management: Develop event budgets, manage expenses, and ensure profitability while delivering high-quality service.
• Market Awareness: Stay updated on industry trends to continuously improve and drive growth.
• Software Proficiency: Ensure effective utilisation and full compliance of CRM (Salesforce, Priava) for streamlined operations and effective sales tracking.

The Ideal Candidate

You will have a background in managing a sales team in the hospitality industry. You will be a goal-oriented, motivational leader with the ability to inspire and drive your team to success. Experience in using CRM and event management software is essential.

Above all you will have a passion for delivering the optimum service to our clients and first class, memorable experiences to our guests.

You will also have:

• Strong verbal and written communication for client and team interactions.
• Strong stakeholder management skills.
• Excellent negotiation, organizational, and problem-solving skills.
• The ability to address and resolve issues swiftly to ensure smooth operations.
• A thorough, detail-oriented approach to ensure client satisfaction and operational excellence.

What We Offer

We offer a salary of up to £38,000, dependant on experience, plus access to a range of excellent benefits, including:

• Life assurance.
• Contributory pension scheme of up to 6%.
• A buy and sell holiday scheme of up to 3 days (FTE).
• Volunteering days via our charity partner STOP HUNGER.
• Numerous voluntary benefits, including dental care, gym discounts, retail / hospitality, and many more.

For more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert!

Join us at Headingley Stadium, a top venue for sports and events, and be part of an exciting team that values innovation, collaboration, and exceptional service. If you're ready to make a difference and drive success in event sales, apply today!

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.