Sales Manager - Entertainment

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Job Description

Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras London

St. Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury. It is home to 38 opulent Chambers Suites and 207 stylish guestrooms, offering refined comfort with modern amenities. Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars, unwind at the serene St. Pancras Spa, or host events in elegant meeting rooms, including the historic Ladies Smoking Room. Ideally located beside St. Pancras International, the hotel is a gateway to memorable experiences in the heart of King's Cross. From its Grand Staircase to its world-class service, St. Pancras London is more than a place to stay - it's a place to belong, grow and be part of something extraordinary.

What is in it for you:

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
• Annual Performance Review pay adjustments.
• Complimentary gym and spa access.
• Free meals while at work.
• Dry-cleaning service availability for uniforms.
• Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more.
• 50% discount at any of the St. Pancras outlets.
• Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
• Travel ticket season loan.
• Life Assurance Scheme
• Cycle to work scheme.
• Employee Assistance Programme access.
• Mental Health First Aiders within the team
• Comprehensive Training and Development programme participation.
• Awards and recognition celebrations, among many other benefits
• Outstanding Wellness program

Position Summary:

The Entertainment Manager is responsible for cultivating and managing relationships with key clients in the music, film, and fashion industries. This role ensures the hotel is the preferred venue for high-profile events, press junkets, fashion shoots, music video productions, and celebrity stays. The manager will act as a liaison between the hotel and entertainment clients, ensuring seamless coordination and exceptional service delivery.

Responsibilities: Here's what your journey with us entails

• Client Relationship Management:

o Build and maintain strong relationships with entertainment industry professionals, including agents, publicists, producers, and fashion houses.

o Serve as the primary point of contact for VIP guests and production teams.

• Event & Production Coordination:

o Oversee the planning and execution of entertainment-related events such as film premieres, music launches, fashion shows, and photo/video shoots.

o Coordinate with internal departments (banqueting, security, housekeeping, etc.) to ensure smooth operations.

• Sales & Business Development:

o Identify and pursue new business opportunities within the entertainment sector.

o Develop tailored proposals and negotiate contracts for events and long-term partnerships.

• Brand Alignment & PR:

o Ensure all entertainment activities align with the hotel's brand image and standards.

o Collaborate with PR and marketing teams to leverage high-profile events for media exposure.

• Guest Experience:

o Deliver a personalized and discreet service to celebrity and VIP guests.

o Anticipate client needs and resolve issues promptly and professionally.

Join Our Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the Team

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.