Sales Manager

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Due to growth with our Connect business we are looking for an exceptional Sales Manager to lead the Sales team on their journey of continued growth.

Based: Sheffield Office S9 & Field based

Hours: Monday - Friday 9.00 - 17.30

What you'll be doing:

• Develop and implement a robust sales strategy to achieve and exceed sales targets through measurable KPI's
• Leading a highly engaged team, understanding their strengths and development opportunities, and supporting personal development plans
• Work closely with the marketing, pre-sales, commercial manager and customer support teams to ensure alignment on sales initiatives, product launches, and customer onboarding processes.
• Prepare regular sales forecasts and reports, analysing performance metrics and sales trends to provide actionable insights to senior management
• Build and maintain long-term relationships with key clients, ensuring high levels of customer satisfaction and loyalty.
• Provide ongoing support and guidance to clients and act as a point of escalation.
• Understand and work to mitigate churn and profit dilution against set targets
• Strong understanding of communications and IT products, including cloud services, network solutions, cybersecurity, and telecom services.

What we're looking for:

• To have management experience in a similar sized, sales-driven business
• Proven coaching skills, a hands-on management style and a passion for building team confidence and capability
• A track record of identifying commercial opportunities within a team to maximise sales.

• Provision of meaningful reports including KPI reports and customer reports to Sales
• To be confident working in a team, approachable and friendly to colleagues and clients
• To be keen to learn about the latest technology.