Sales Manager

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Lamington Group is a B corp real-estate and hospitality company on an ambitious journey to 5000 net-zero hotel bedrooms by 2030. Our mission is to enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us.

The role of the Sales Manager with Lamington Group is to be responsible for developing new business opportunities for a set of defined market segments included in the hotels' strategy.

By developing and implementing a clear sales action plan, the Sales Manager will undertake prospecting activities to ensure a healthy pipeline of opportunities to convert. The Sales Manager will be also responsible for the account management of small to medium accounts, managed on a tier level structure according to their production.

The Sales Manager will leverage their previous experience within the Long Stay and Service Apartment industry to maximise this segment for all Lamington Group properties, working alongside the Agent Account Manager.

Working closely with Revenue Management, Marketing, Reservations and the broader sales team, the Sales Manager will pull in support from across the Commercial function to ensure that the revenue goals are achieved and exceeded for the properties across the portfolio.

What's in it for you:

We're a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. You'll also receive:

• 1 free night stay at any of our properties per year, with generous employee discount thereafter
• Competitive salary and discretionary bonus scheme
• Pension scheme
• Loyalty rewards and referral bonuses
• Company sick pay scheme
• 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars
• Additional annual leave with length of service
• Cycle to work scheme use of gym facilities in our hotels
• Access to activity workshops we host for our guests and the community
• Employee Assistance Programme for you and your immediate family
• Regular social activities including monthly people & planet focused engagement activities
• Personal development programmes and opportunities to grow as we do

Job responsibilities:

• Undertake business development initiatives to ensure that there is a steady and consistent flow of business opportunities being brought forward to the Lamington Group properties from new accounts.
• Negotiate and sign up new corporate accounts of dynamic and corporate transient business, building a portfolio of small to medium accounts and providing the Group Key Account Manager leads on National/Key Accounts.
• Account Management initiatives including client site inspections, account review meetings, corporate activations, client gift drops, FAM trips, etc
• Undertake annual rate negotiations with negotiated clients based on account production, forecasted performance and wider revenue strategy per property.
• Manage the Money Makers initiative, an internal lead generation program.
• Support Group Key Account Manager generating leads from consortia/TMC's business
• Provide strategic guidance and support to the Agent Account Manager to maximise the Long Stay segment.
• Growing Meetings & Events business for the portfolio
• Utilize the Salesforce environment to accurately record information relating to clients, contacts and our relationship and to ensure that data integrity is maintained.
• Keeping on top of market intelligence by attending hoteliers meetings and maintaining good communication with local competition
• Attend trade shows, conferences and networking events as required by the business.
• Liaising with local influential partners in the area of each property, identifying revenue generating sponsorship/partnership opportunities
• Work with the hotel General Managers and key hotel team members to strengthen current relationships within the local community, business events etc. to maximize networking opportunities to raise the profile/awareness of the hotel.

Desired Experience, Skills & Attributes:

• Must have 4+ years hotel sales experience gained from either an international brand or national group of hotels.
• Must have experience in the Serviced Apartments and long stay segment
• Passionate, enthusiastic, a hunter and go-getter, must have the tenacity to chase down new business opportunities and work courageously and creatively to ensure conversion.
• Fastidiously organized, a planner and detail oriented would be skills that would ensure success in this role.
• People management experience

Where & When

You will work 40 hours per week and the Sales Manager will be based at head office in Hammersmith but will be required to travel between all sites within the portfolio to undertake client site inspections and meetings, account reviews and other sales activities.

Our Hiring Process

• Telephone screening with one of our team to check our expectations align (30 mins)
• In-person capability & values interview to get to know you better (1 hour)

Our core values are at the heart of everything we stand for. We foster a culture of welcoming new ideas, being proactive and embracing innovation, and welcome those who feel they can bring their passion and ideas to room2 to apply.

We are an equal opportunity employer and encourage applications from all backgrounds and we do not discriminate on the grounds of race, gender, ethnicity or other protected characteristic under The Equality Act 2010. Please do not hesitate to ask if you require reasonable adjustments to our hiring process.