Sales Executive - Manchester

Do you want to work with an amazing group of people, who are fun, friendly, get stuff done and who bring our values to life - PROUD, HAPPY, HONEST, SUPPORTIVE - by working TOGETHER?

Motorpoint is the place to be and we are on a mission!

Already the UK's leading retailer of nearly new cars, Motorpoint has ambitious plans to make car buying as easy as possible. Online? We deliver. In store? We deliver. At home? We deliver (we literally do).

We believe that by creating the best possible place to work for our colleagues, we will create the best possible experience for our customers and that will fuel the growth of our amazing business and the careers and opportunities for our colleagues.

If you were to join us as a Sales Executive, here is what you want to know.

Salary: £20,000 (£40K OTE - uncapped)

Location: Manchester

Hours: 5 days out of 7 on a rota. This will include the weekend when we experience our busiest days.

Contract type: Permanent

* Due to the nature of the role, we will require you to have a full UK driving licence*

Do you need automotive sales experience?

No! That's the best part! If you have strong experience working within a customer-facing position and you have a drive and passion for sales and hitting targets, then we would encourage you to apply! We believe in transferable skills and we will invest in your training and development from your first day to make sure you are as successful as you can be in your role. The only 'must-have' for this role is a valid full UK driving licence.

What will my day-to-day look like?

• Working effectively with the sales team and the General Sales Manager, to achieve own and the team's monthly sales targets
• Taking ownership of the customer's experience throughout the entire journey
• Achieve a minimum of on-target sales every month and generate return business
• Greeting and welcoming customers on arrival at the site
• Check and maintain the sales pitch area
• Manage the customer database and sales prospects
• Complete the handover process of vehicles upon customer collection
• Conduct post-collection calls to ensure customer satisfaction
• Confidently and successfully upsell relevant products and promote 'same day driveaway'
• Quality check vehicles prior to them being collected/delivered to the customer
• Accurately check part exchange vehicles using an app
• Assist our online sales team with 'CitNOW' videos, photographs and any other information required
• Ensure compliance with FCA regulations
• Deliver exceptional customer service levels as measured by NPS
• Ensure customers are happy with their purchase and assist them on test drives
• Provide quotes effectively and follow up within agreed timescales
• Complete home deliveries as and when required
• Above everything else, you'll live the Motorpoint values of Proud, Honest, Supportive and Happy, you'll also be ready for some serious fun!

What do we need from you?

• Easily builds rapport with customers and colleagues
• Supportive of team members
• Builds relationships with other teams to deliver results
• Acts with honesty and integrity
• Listens to the customer
• Passionate about the customer experience
• Remains calm under pressure
• Confident in dealing with difficult situations
• A high level of accuracy and an eye for detail
• Excellent communication skills and IT Literacy
• Due to the nature of the role, you will need a full UK driving licence
• Ability to work on your initiative but also as a team
• Ability to work to tight deadlines and strong organisational skills

What is in it for you?

• Paid time off every month to do something that makes you happy
• 28days holiday plus days off for your birthday, getting married or moving house
• Additional holidays for length of service
• Long service awards
• Staff discount on cars and finance options
• Discounts & cash back at hundreds of high street retailers & restaurants through our "My M.O.T" platform
• Smart Tech in partnership with Currys
• Cycle to work
• Pension
• Healthcare
• Enhanced Parental Leave
• Employee Assistance Programme (EAP)
• Vocational and personal development training courses
• Quarterly team socials
• Team feasts
• Scratch card rewards
• Sharesave scheme (SAYE)
• Plus much more!

We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us, so we can ensure they are removed]]>