As a Sales Executive, we are looking for someone to:
- Respond to inbound intermediary telephony enquiries, giving exceptional customer service in relation to product and criteria information
- Work closely with Account Managers, supporting the delivery of Account Plans by making proactive outbound calls to key intermediary partners to drive sales
- Update the Account Managers with regular feedback from the Brokers and in terms of the market, helping the Account Manager's to identify new opportunities
- Identify intermediary needs, clarify information and provide accurate solutions across all product offerings
- Support the Account Managers with administrative tasks covering mailboxes and the CRM
- Present a professional imagine of the company to deliver positive broker experience throughout the Broker journey
- Manage new/existing relationships, promoting company's products and services, to immerse themselves fully in the policies, procedures and the culture of Together to enable a high level representation of the company at all levels with our intermediary partners
Qualifications
Essential
- Telephone Sales experience within financial services
- Experience answering inbound service calls, making outbound calls & managing inboxes
- Exceptional relationship building and communication skills
- Strong objection handling and problem solving skills
Desirable
- Business to business sales experience
- Mortgage industry experience
- CeMAP qualified or equivalent
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