Sales Director, Mid Market UKI

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Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are seeking a dynamic and results-driven Sales Director to lead our UK Mid Market Sales Org. The successful candidate will be responsible for developing and executing strategies to drive sales growth, managing a team of inside sales representatives, and collaborating with other departments to achieve overall business objectives.

Key Responsibilities:

1. Leadership and Team Management:
   • Lead, mentor, and motivate a high-performing i sales team to achieve individual and collective targets.
   • Foster a positive and collaborative team culture that encourages continuous improvement and professional development.
   • Set clear performance expectations, conduct regular performance reviews, and provide constructive feedback.
2. Sales Strategy and Planning:
   • Develop and implement effective sales strategies to meet and exceed revenue goals.
   • Collaborate with the executive team to align sales initiatives with overall business objectives.
   • Analyze market trends, customer needs, and competitor activities to identify opportunities for growth.
3. Sales Operations:
   • Oversee the day-to-day operations of the sales team, ensuring efficiency and effectiveness.
   • Utilize CRM tools and sales analytics to track, measure, and report on key performance metrics.
   • Identify process improvements and implement best practices to optimize sales processes.
4. Client Relationship Management:
   • Build and maintain strong relationships with key clients and partners.
   • Work closely with the marketing team to develop targeted campaigns and initiatives that drive customer engagement and lead generation.
5. Training and Development:
   • Develop and implement training programs to enhance the skills and knowledge of the sales team.
   • Stay abreast of industry trends, product knowledge, and sales techniques, and share insights with the team.
6. Cross-Functional Collaboration:
   • Collaborate with other departments, including marketing, product development, and customer support, to ensure a seamless customer experience.
   • Communicate effectively with the executive team to provide updates on sales performance and contribute to strategic decision-making.

Qualifications

To be successful in this role you have:

• 3+ years experience leading a team in enterprise software sales or equivalent
• Experience managing managers a plus
• Experience leading successful mid market sales in the B2B and SaaS market
• Experience overachieving on goals
• Strong stakeholder management skills and ability to communicate effectively
• A passion for coaching and developing earlier in career sales teams

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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