Sales Counter Manager

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Rexel UK, are looking for a Sales Counter Manager within our Hull Branch, Working Monday to Friday, 08:00 - 17:00.

Are you a dynamic sales professional with a passion for building relationships and driving results? This role is for you! As a Sales Counter Manager, we will be looking for you to take ownership of the face to face customer interactions & contacts, organise fun and engaging Trade & Promotional Days and ensure that our Merchandising is tidy, stocked and promoted well.

Benefits working for Rexel:

• 33 days annual leave (including bank holidays) + Birthday Day off after 1 years' service
• Contributory pension scheme and life assurance
• Extensive Learning and Development opportunities from day one
• Your Wellbeing: Enhanced family leave benefits, Buy and Sell annual leave, 24/7 Free virtual GP service and Mental Health First Aiders available to support you
• Staff discount on our webshop

What you will be responsible for:

• Deliver excellent customer service from the Sales Counter, where you will, build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
• Apply the basic principles of margin management to generate profitable sales
• Ensure achievement of all relevant Key Performance Indicators, targets and objectives
• Effectively manage stock display in trade counter exposing the customer to a wide range of stock and impulse products, new stock ranges and any value-added services as is practical within the Sales Counter
• Maintain a clean and tidy environment that is always well presented creating an environment to positively influence the Sales Counter performance
• Employ a wide range of techniques and resources, including Company and market information and material effectively, to maximise profitable sales over the Sales Counter
• Actively promote participation in local promotions and incentives to contribute to sales
• Utilising IT systems such as M3, Vecta and Microsoft Office to support the customer experience

What we are Looking for;

• Leadership Skills: Ability to lead, motivate, and develop a team to achieve sales targets and provide excellent customer service.
• Customer Service Orientation: Strong focus on understanding customer needs and delivering exceptional service to enhance customer satisfaction and loyalty.
• Sales Expertise: Proven track record in sales, with the ability to identify opportunities and drive revenue growth.
• Communication Skills: Excellent verbal and written communication skills for effective interaction with customers, team members, and suppliers.
• Problem-Solving Abilities: Strong analytical skills to address customer inquiries and resolve issues efficiently.
• Product Knowledge: In-depth understanding of the products and services offered, with the ability to provide expert advice and recommendations.
• Team Collaboration: Ability to work collaboratively with cross-functional teams to enhance overall service delivery and operational efficiency.

At Rexel, we welcome people from all backgrounds with diverse perspectives and experiences.
Our goal is to create a workplace where everyone feels respected and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.