Sales Counter Manager
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We have a fantastic opportunity, here at Rexel UK for an individual with the ability to deliver fantastic customer service to join our highly successful Derby branch as a Sales Counter Manager. As a Sales Counter Manager, you will provide excellent Counter service and the generation of profitable sales through the effective and efficient management of the Sales Counter.
The Benefits of a Career with Rexel:
• 33 days annual leave (including bank holidays) and the opportunity to buy and sell
• An additional day's holiday for your birthday after completing one year of service
• Competitive enhanced family leave benefits
• Extensive Learning and Development opportunities from day one
• Free virtual GP service, accessible 24/7
• A comprehensive health and wellbeing support programme
• Staff discount on our webshop!
About the role:
• Deliver excellent customer service from the Sales Counter
• Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
• Consistently generate profitable counter sales for the branch using a range of techniques and resources
• Apply the basic principles of margin management to generate profitable sales
• Ensure achievement of all relevant Key Performance Indicators, targets and objectives
• Effectively manage stock display in trade counter exposing the customer to a wide range of stock and impulse products, new stock ranges and any value-added services as is practical within the Sales Counter
• Maintain a clean and tidy environment that is always well presented creating an environment to positively influence the Sales Counter performance
• Employ a wide range of techniques and resources, including Company and market information and material effectively, to maximise profitable sales over the Sales Counter
• Actively promote participation in local promotions and incentives to contribute to sales
• Utilising IT systems such as M3, Vecta and Microsoft Office to support the customer experience
About you:
To be set for success as a Sales Counter Manager for Rexel, you will be customer centric, benefiting from a career in customer service where you have proactively developed and grown sales through both face to face and remote communication.
You will thrive in a fast-paced environment where your attention to detail and your tenacity to ensure customer fulfilment and evolution will allow you to recognise new and future sales opportunities.
Working within a similar environment where you have measured success through targets and key performance measures will provide you with the chance to see the impact and contribution you will add to your branch and Rexel.