Sales Counter Manager

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Rexel UK Limited have a great opportunity for an individual with the ability to deliver fantastic customer service to join our highly successful Derby branch as a Sales Counter Manager. As a Sales Counter Manager, you will provide excellent Counter service and the generation of profitable sales through the effective and efficient management of the Sales Counter.

The Role:

As a Sales Counter Manager for Rexel, your main responsibilities will be to:

• Deliver excellent customer service from the Sales Counter
• Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
• Consistently generate profitable counter sales for the branch using a range of techniques and resources
• Apply the basic principles of margin management to generate profitable sales
• Ensure achievement of all relevant Key Performance Indicators, targets and objectives
• Effectively manage stock display in trade counter exposing the customer to a wide range of stock and impulse products, new stock ranges and any value-added services as is practical within the Sales Counter
• Maintain a clean and tidy environment that is always well presented creating an environment to positively influence the Sales Counter performance
• Employ a wide range of techniques and resources, including Company and market information and material effectively, to maximise profitable sales over the Sales Counter
• Actively promote participation in local promotions and incentives to contribute to sales
• Utilising IT systems such as M3, Vecta and Microsoft Office to support the customer experience

The Person:
As a Sales Counter Manager for Rexel, you will need:

• To be customer centric with a customer service background
• To demonstrate proactive sales via phone, face-to-face & online
• To have had experience of working in a fast-paced role, whilst maintaining a consistent eye for detail
• A flexible approach and an ability to work under pressure
• An ability to recognise sales opportunities
• An ability to embrace change and new technologies
• Experience of working within a sales / target driven role (ideally)
• Experience of working in a highly competitive customer focused role (B2B, B2C, retail/hospitality)
• Intermediate IT skills (i.e. outlook, excel, PowerPoint)
• Electrical product knowledge is advantageous

This role is a FULL TIME - PERMANENT POSITION and we offer a pension, life assurance and 25 days holiday.

Rexel is an equal opportunities employer.

Rexel is a global industrial distributor serving the Electrical, PPE and MRO sectors with over 30,000 employees and operations in over 37 Countries. In the UK Rexel has over 2,000 staff working from 250+ branches.
We value people who have a sense of urgency and excitement, who demonstrate candour, insight and creativity, and thrive in an environment of change and challenge. We value people who take the company personally - being a part of Rexel UK means being part of the most exciting customer focused electrical wholesaler, a place where employees want to build their futures. Rexel is an equal opportunities employer.
Rexel UK Ltd. believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, Rexel UK Ltd. will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.