Sales Account Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

About SeedLegals

We're the leading provider of automated legal solutions for startups in the UK, with offices in London, New York and Paris, and a team in Ireland.

We believe entrepreneurship should be accessible to everyone. Since we launched in 2016, we've served more than 50,000 startups who have collectively raised more than £2 billion on our platform. We've changed how early-stage companies fundraise, reward their teams and scale their businesses, forever.

Our values are key to our success; here at SeedLegals, we:

• Invest and trust in each other;
• Are committed to a growth mindset;
• Embrace diversity and cultivate inclusion;
• And are driven by customer success.

About the Role

We are currently seeking a dynamic, engaging, and organised Account Manager to join our high-performing Sales Team. In this role, you will take ownership of and manage a portfolio of existing customers within our Existing Business Sales function at SeedLegals.

About the Team

The Existing Business team oversees all companies beyond their initial point of purchase. Upon a customer's onboarding, you will initiate a strategy call to understand their key goals and plans for the upcoming year. Subsequently, you will develop a relevant contact strategy, encompassing check-in calls, pertinent email updates, and Quarterly Business Reviews (QBRs). Your focus will be on ensuring the sustained success of your accounts on SeedLegals while uncovering and capitalising on upsell and cross-sell opportunities to optimise the value our platform provides to founders. Your performance will be measured through quarterly revenue goals which we break down in weekly and monthly KPI's.

Requirements

• You have a track record of exceeding targets, ideally in a similar B2B sales role
• You have experience in account management or consultative selling, with a focus on long term customer value OR have a strong sales acumen and are ready for your next challenge in a longer term relationship role
• You enjoy building rapport and fostering long term relationships
• You are self-sufficient and self-motivated, trusted to manage your own time and hunt out proactive opportunities within your accounts
• You are exceptionally organised and have good time management
• You are a team player, and thrive in an environment of close collaboration and best practice sharing
• Ideally, you are able to demonstrate a passion for the Startup ecosystem

Responsibilities

• Own and manage a portfolio of over 400 innovative startups who are looking to take their business to the next level
• Build brilliant relationships with your clients so that you are on the pulse in terms of their strategic plans for the future
• Regularly analysing data on your portfolio of clients to identify key triggers to cross sell various products to your clients based on their specific needs, primarily across Funding, Options and R&D
• Create a regular and recurring revenue stream from your clients through educating them of the benefits of our product portfolio
• Add value to your clients in order to minimise churn and secure renewal of their SeedLegals subscription
• Increase the lifetime value of your portfolio accounts by balancing cross-sell and up-sell opportunities alongside developing long-term customer relationships

Further information: There is a requirement to attend an in office day once a week.

Benefits

You'll join a friendly, motivated and multicultural team of founders, investors, developers and growth hackers. We're based in Islington, in the heart of London.

• You'll get responsibility (and plenty of it!).
• 25 days annual leave plus bank holidays and your birthday off.
• Access to world class training from some of the most experienced individuals in UK startup law, investment, and entrepreneurship.
• Learning, development and networking opportunities.
• Share options. You'll be eligible for the SeedLegals performance-based share option scheme.
• Great offices with free fruit and coffee
• Fully remote or in the office: entirely up to you.
• £250 Working-from-home allowance to set up your home office
• Flexible working
• Classpass
• Lunch is on us! Up to twice a week (when in the office)
• Enhanced Maternity and Parental Leave
• Further benefits including health, life insurance and critical illness cover.