Sales Account Manager
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SeedLegals, the leading lawtech scale-up in London, is reshaping the landscape for startups throughout the UK, France, and Ireland. Committed to making entrepreneurship accessible to all, we've revolutionised early-stage fundraising, team reward systems, and business scalability since our inception in 2016. With over 50,000 companies served and startups raising over £1.5 billion on our platform, we've become a driving force in the industry.
We are currently seeking a dynamic, engaging, and organised Account Manager to join our high-performing Sales Team. In this role, you will take ownership of and manage a portfolio of existing customers within our Existing Business Sales function at SeedLegals.
The Existing Business team oversees all companies beyond their initial point of purchase. Upon a customer's onboarding, you will initiate a strategy call to understand their key goals and plans for the upcoming year. Subsequently, you will develop a relevant contact strategy, encompassing check-in calls, pertinent email updates, and Quarterly Business Reviews (QBRs). Your focus will be on ensuring the sustained success of your accounts on SeedLegals while uncovering and capitalising on upsell and cross-sell opportunities to optimise the value our platform provides to founders. Your performance will be measured through quarterly revenue goals which we break down in weekly and monthly KPI's.
Requirements
- You have a track record of exceeding targets, ideally in a similar B2B sales role
- You have experience in account management or consultative selling, with a focus on long term customer value OR have a strong sales acumen and are ready for your next challenge in a longer term relationship role
- You enjoy building rapport and fostering long term relationships
- You are self-sufficient and self-motivated, trusted to manage your own time and hunt out proactive opportunities within your accounts
- You are exceptionally organised and have good time management
- You are a team player, and thrive in an environment of close collaboration and best practice sharing
- Ideally, you are able to demonstrate a passion for the Startup ecosystem
Responsibilities:
- Own and manage a portfolio of over 400 innovative startups who are looking to take their business to the next level
- Build brilliant relationships with your clients so that you are on the pulse in terms of their strategic plans for the future
- Regularly analysing data on your portfolio of clients to identify key triggers to cross sell various products to your clients based on their specific needs, primarily across Funding, Options and R&D
- Create a regular and recurring revenue stream from your clients through educating them of the benefits of our product portfolio
- Add value to your clients in order to minimise churn and secure renewal of their SeedLegals subscription
- Increase the lifetime value of your portfolio accounts by balancing cross-sell and up-sell opportunities alongside developing long-term customer relationships
Benefits
- Competitive salary and a performance related bonus
- 25 days annual leave (plus bank holidays)
- Your birthday off, on us!
- Share options. You'll be eligible for the SeedLegals performance-based share option scheme.
- Working in a high performing Sales Team with plenty of growth opportunities and responsibility from day one
- Building an impressive network of Founders
- Regular in person team socials
- Hybrid working policy
- £250 Working-from-home allowance to set up your home office
- Flexible working
- Classpass
- Lunch is on us! Up to twice a week (when in the office)
- Contributory pension
- Enhanced Maternity and Parental Leave
- Further benefits including health and life insurance
- Annual learning budget for training courses, conferences and books
Our Values
- We invest and trust in each other
- We're committed to a growth mindset
- We embrace diversity and cultivate inclusion
- We're driven by customer success