Sainsburys Charlton Warehouse Shift Manager

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Job Description

Reporting to the Depot Operations Manager, we are looking for additional colleagues to join our team of Shift Managers who will be expected to ensure we deliver a effective and safe operational performance and that this is established and maintained in order to meet all key performance indicators and exceed customer expectations. Leading a number of Team Managers to deliver a safe operation whilst engaging and managing our colleagues in a fair and consistent manner in line with policies and processes.

How you will contribute?

• Proactively motivate and lead a Team of Managers to achieve planned targets and ensure deadlines are met by providing guidance and encouragement
• Ensure any Managers are taking the action required by following company procedure and aim to resolve grievances on a day-to-day basis through leading by example
• Support the delivery and Monitor and report the operational daily, weekly, monthly & quarterly KPI's
• Ensure a proactive approach to Health & Safety via risk assessment and by ensuring the Team comply with Health and Safety policies & reporting
• Analyse Performance reports, making recommendation for improvements based on fact that can be clearly presented and articulated to the Customer
• Provide a responsive & professional service to customers and the Wincanton Team
• Review team performance by regular review including the use of a Personal Development Review
• Manage performance, timekeeping, attendance, overtime and sickness levels of individual colleagues and action as per procedures
• Be committed to continuous development in line with operational needs, striving for increased efficiency, productivity and growth for yourself and your team
• To undertake such other duties as may be reasonably required for the effective management of the operation
• Ensure effective communication throughout the operation communicating planned requirements providing information on performance, company news and procedures
• Act as key holder for designated site(s) as required
• Monitor and manage agreed budgets
• Managing customer expectations, ensuring all escalations are dealt with to a high standard and in a timely manner
• Site Security Responsible (SSR) for site as part of known consignor requirements ISO:9001 supporting
• Building and maintaining strong relationships with the Customer leads
• Alongside the other Shift Managers, manage and lead the onsite Union relationship and meetings
• Deputise for the Depot Operations Manager and cover the duties of other Shift Managers as required

What you will bring?

• Able to provide and understand the need for a high standard of safety , engagement and customer service through the correct behaviours and leadership
• A proactive, flexible and "can do" attitude to resolve issues and challenges
• Proven experience of leading and motivate teams to achieve results in a unionised environment
• PC literate and numerate with good communication skills, including knowledge of Microsoft Office as required
• Demonstrate excellent communication skills
• Flexibility is required regarding shift patterns
• Possess a positive attitude and the ability to suggest methods of improvement and be actively involved in improvement techniques
• Ability to adapt communication style to suit the audience
• Demonstrate active deployment of Six Sigma and Lean techniques
• Strong operational knowledge / background
• Project leadership and management experience including managing people processes such as disciplinary / grievance etc
• People Management such as experience and disciplinary grieveance and absence management
• Ability to train others to a high standard

What do we offer?

We really value our people and offer a friendly, safety-first working environment and a competitive salary along with other benefits including; company pension scheme, private healthcare, 25 days hols + bank hols with the option to buy more, share incentive plan, cycle to work scheme, employee benefits online discount platform, onsite parking + much more

Our people are at the core of our business and what makes Wincanton great. That's why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.

Apply Now!

Please apply by following the links and uploading your CV. We are a fast-moving organisation so we may not always wait until the closing date to review applications. As a result you should submit your CV as soon as possible!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Same Posting Description for Internal and External Candidates