Safeguarding Business Support Manager

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Detailed job description and main responsibilities

Please refer to job description, personal specification and trust values, for outline of skills, knowledge and experience required.

Person specification

Education/Qulaifications

Essential criteria

• Degree level or equivalent work experience in office management and/or business administration.
• Evidence of continuous personal and professional development.
• GCSE Mathematics and English

Desirable criteria

• European Computer Driving Licence
• Quality Improvement /Administration Qualification

Experience

Essential criteria

• Experience in business administration to a senior level
• Knowledge of and commitment to Equality, Diversity, and Inclusion
• Experience of working independently, adhering to policies and defined procedures when managing both routine and non-routine activities to ensure decisions are made in line with Trust policy and guidance.
• Experience of providing administrative support to a team.
• Extensive experience of internet and e-mail systems.
• Organisation and servicing meetings of a significant nature including the taking of and writing up of formal minutes.
• Experience of staffing processes in line with best HR practices.
• Experience of working with NHS Systems such as SystmOne, EMIS and using SharePoint, MS Teams, and MS packages.
• Experience of budgetary management and of monitoring financial management and control procedures.
• Experience in practice and service development.
• Experience of developing, implementing, and reviewing of policies, guidelines, protocols, processes, and administrative systems.

Desirable criteria

• An understanding of the structure of the NHS.
• Quality Improvement processes Experience of
• Experience of line management
• An understanding of financial management.
• Experience of supporting a complex project or programme.
• Experience of working in a multidisciplinary or multi-agency environment.
• An understanding of people management processes within an NHS environment.
• Experienced user of Health Roster system in a health environment.
• Experience of delivering training programmes.
• Experience of and risk assessment and management.
• Experience of managing change programmes.
• Experience of leading, introducing and managing organisational development programmes.

Skills and Knowledge

Essential criteria

• Excellent interpersonal and communication skills, both written and verbal, and the ability to utilise them to communicate effectively within co-operative multi-disciplinary and team based working environment.
• Developed knowledge of Microsoft Office applications - Word, Excel, Outlook, PowerPoint, Publisher, and Access.
• Able to draft, type, format, prepare and produce a wide range of high-quality documentation, letters, emails, memos, statistical information, graphics, presentations, and short reports.

Employer certification / accreditation badges

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

• Job Description and Person Specification (PDF, 584.3KB)
• CLCH Trust Values (PDF, 720.3KB)