Risk Manager - Oversight (Data)

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

We're navigating significant change at Nationwide. It's an exciting time as we evolve to a new future that sees us accelerate delivery of our strategic aims, value to our Members and engage colleagues around new ways of working.

At the same time we are investing in the Operational Risk Oversight team in the second line of defence. We are increasing the capacity, seniority, and capability of the team to ensure we are able to continue to add customer value by investigating, challenging, and influencing across the Society.

Nationwide collects, stores, and processes customer data to provide effective services and is committed to protecting personal data under its control. The rapid growth of digitisation and demand for enhanced customer experience leads to greater volumes of data to control, and more complex challenges in ensuring that data is used ethically and appropriately, including in relation to emerging developments in AI.

This requires an evolving set of skills both to operate and maintain systems and ensure a rigorous focus on customer outcomes and vulnerability. The data governance framework, including its controls and processes remains focussed on enhancing data quality, and improving internal access and use of personal data, to ensure compliance with Data Protection requirements.

This role will join the oversight team accountable for support, challenge, and influence over the collection, storage, processing, and governance of Data. This includes the execution of the Data strategy which is influenced by the Chief Data Officer, Technology, and Business Units. Data has significant value and understanding and managing Data risk, control, and policy effectively is a critical part delivering services to customers.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at one of our offices. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you'll be doing

• Providing effective Oversight on operational activities and change initiatives within the Chief Data Officer sphere of accountability, such as the multi-year "Data Strategy", and wider across the society; to ensure that data risks have been fully considered and agreed through appropriate governance. This will include data risks within; IT and Data Architecture, Analytics, Culture, and Governance.
• Oversight the collection, storage, processing, and governance of Data. Support and challenge execution of the Data strategy which is influenced by the Chief Data Officer, Technology, and Business Units
• Challenge the first line on Data Governance and the adoption around the identification of critical data, assessment of data lineage, and control design and operational effectiveness across the society with a focus on Authoritative Data Sources.
• Influence first line to ensure that data risks are identified, managed, and reported through governance as appropriate.
  Assessing business area compliance against the Enterprise Risk Management Framework (ERMF) requirements. The ERMF includes business and regulatory requirements on; risks, controls, policies, and scenario analysis.
• Working collaboratively with partners across the 3LOD to simplify and strengthen Data risk management practices for the benefit of the Business and Society overall

About you

• We'll need you to have a demonstrable track record of working within, Oversighting, or Auditing Data management and governance, within a complex firm that collects and uses large volumes of data. You may have experience working in any of the three lines of defence.
• You will have experience working with Data Frameworks such as DCAM (Data Management Capability Assessment Model) and know how they operate, how to implement, and what the significant risks an pitfalls are that need managing for successful implementation.
• You will have strong critical thinking and you'll comprehend and assimilate information rapidly, breaking down complex problems and providing support and challenge to risk owners in a clear and understandable way to suit different audiences.
• Interpersonally, you will have experience of working on a regular basis with Director and Exco level stakeholders and you can develop high value relationships at all levels.

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you're sending an application into a black hole. We review each application individually. So, it's a good idea to call out your most relevant experience on your application to give yourself the best chance.
The extras you'll get

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension - if you put in 7% of your salary, we'll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Wellhub - Access to a range of free and paid options for health and wellness
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday, pro rata
What makes us different

Nationwide is the world's largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK's population. We've got the scale to compete with the big banks, but we're not a bank .

As a building society, we're owned by our members - that's our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose - Banking - but fairer, more rewarding, and for the good of society.

When you work at Nationwide, you can experience that difference for yourself. You'll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You'll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don't have to bank with a bank. They can choose a modern mutual instead.
What to do next

If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

The hiring manager for this role is Suki Rai and the main resourcing contact is Shelly Todman.

LI-POST