Risk and Compliance Systems Manager

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As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Make an Impact at RSM UK

Our continued growth and commitment to the evolution of RSM into a Digital First business, with infrastructure fit for the future, presents a rare opportunity for a Risk & Compliance Systems Manager to play a key role in supporting the systems and processes that form an essential (and regulated) element of the firm's operations.

Working alongside our Head of Risk and as part of a wider risk, compliance, and assurance team, you would support the team to maintain and manage the systems that the teams rely on to provide critical services to the business. This would include:

• making configuration changes
• monitoring system performance and efficiency
• being a key driver of change when enhancing existing systems and launching new ones
• managing data migration and accuracy

You'll make an impact by:

• Providing day-to-day support to:
  • system owners to make configuration changes, and monitoring system performance, including periodic reporting and surfacing data to identify issues or process 'bottlenecks'
  • business users, responding to queries and being the key point of contact and facilitator to resolve system issues with the relevant technology development teams
• Providing input into the development roadmap for the relevant systems based on known issues or valuable improvements
• Supporting change management when relevant or connected systems are being enhanced, including in relation to data migration
• Ensuring system owners and business users are aware of system issues or 'downtime', with advance notice provided where possible, and providing additional support and guidance during these periods
• Producing monthly and quarterly dashboards on operational data sourced from the relevant systems for presentation to leadership

What we are looking for:

We value diverse experiences and perspectives. Here's what we're looking for in our ideal candidate:

• Experience in managing systems, stakeholders, and juggling competing workstreams
• Built strong and trusted relationships, whilst also holding people to account to deliver to deadlines
• Excellent communication skills, specifically capable of being clear, concise, and precise
• A keen eye for detail, but is also able to stand back and see the "wood for the trees"
• For those with less experience, we will also consider hiring at Assistant Manager level

What we can offer you:

We recognise that our people are our most important assets. That's why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

• Hybrid and Flexible working
• 27 Days Holiday (with the option of purchasing additional days)
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.

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Diversity and Inclusion at RSM
At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.