Revenues Manager

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Job description
Full Time, Permanent

Location: City Hall, Bristol (Hybrid working available).

Are you an inspirational leader with a passion for public service and a deep understanding of council tax? We are looking for a dynamic and forward-thinking individual to lead our Council Tax team within the Revenues and Benefits Service.

In this high-profile role, you will play a vital part in ensuring the effective collection and recovery of council tax against a backdrop of challenging Local Government finances. You will bring your expertise and strategic insight to deliver a high-performing, customer-focused service that balances strong collection rates with compassionate support for residents facing financial hardship.

You will have:

• Proven leadership skills, with the ability to motivate, develop and inspire a team.
• Extensive knowledge of council tax legislation and best practice.
• A commitment to continuous improvement, being confident to challenge existing practices and drive innovation.
• The ability to embrace innovative technology as we continue our journey to automate and improve the service.
• Strong analytical and forecasting skills, with the ability to present robust data and insights to senior leaders and elected Members.
• A collaborative and inclusive approach, with excellent communication and stakeholder engagement skills.

Whilst this post is based at City Hall in the centre of Bristol, the Revenues and Benefits service offers flexible hybrid working arrangements, with most of the team working remotely most of the time. You will be required to attend the office at least once per month or as otherwise required, to fulfil your responsibilities.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For further information, please refer to the Job Description and Person Specification or alternatively, please contact Kevin.Smith@bristol.gov.uk
Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.