Revenue Operations Manager

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We're on a mission to protect society from fraud and money laundering. We've already protected over 2 million people through life's big transactions, with a core aim to protect 3 million people by the end of 2024.

Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering.

Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn't exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud.

Thirdfort helps businesses to facilitate these anti fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app based document checks, facial recognition and open banking.

Over 1,500 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $33m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel.

RevOps Manager at Thirdfort

We are looking for an excellent Revenue Operations manager to maximise value across our sales pipeline and client portfolio.

This role will own and implement the strategy for the RevOps tech stack and partner with the Commercial leaders to design and implement processes as well as driving performance through surfacing data led insights and analyses.

Sitting in the Finance & Analytics team this role will report in to the Senior Commercial Finance Manager and will work closely with both Finance and Analytics giving direct access to the data pipeline to provide best in class analysis and reporting to support the full Commercial team.

If you have experience in leading and implementing Salesforce strategy, a passion for designing and implementing slick processes and an inquisitive and proactive nature to understand underlying performance drivers then this role could definitely be for you.

For this role, we would love this person to be able to join us in our offices a couple of times a week as being together as a team is valuable for us but ultimately, we trust our team to decide what works best for them.

You will achieve your mission as our RevOps manager by:

• Building on our current Commercial tech stack by taking ownership of the strategy and architecture for Salesforce and integrations with other tooling (incl. Hubspot & Zendesk), ensuring these are optimised for efficiency, data capture and reporting.
• Own and deliver commercial management information reporting, holding Commercial leaders to account against targets and helping them understand their performance.
• Design and implement process improvements across Commercial (and later Tech) functions that improve performance and surface insights.
• Manage sales funnel reporting and use data driven insights to optimise go to market strategies.
• Partner with Commercial leaders to support them in exceeding their targets by providing data driven insights on performance and identifying threats and opportunities to their team's performance.

You may be right for this role if you have:

• Experience in RevOps from a B2B Saas Environment including Systems design & administration of Salesforce (required), Hubspot (desired) and Gong (desired)
• Experience in Commercial process design and implementation that ensures efficient and effective data capture for analysis and reporting

Proactive and inquisitive mindset to:

• Understand drivers of performance
• Deep dive into data to identify trends, threats and opportunities
• Build reporting that is meaningful and impactful for leaders to make better decisions

Excellent communication skills to:

• Manage and partner with commercial stakeholders by building excellent relationships
• Ability to translate data, reporting and insights into actionable outcomes and communicate these in a clear way

Studies show that women and other less represented groups are less likely to apply for roles unless they meet every requirement. We believe in building a diverse team, valuing different skills and experiences and so if you don't think you have all the requirements listed here but feel this could be a role and environment you'd thrive in, we would still love for you to apply

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Life at Thirdfort:

• Driven by our values, our culture promotes a collaborative and open environment where Thirdforters can take ownership, have impact, and feel empowered when it comes to their growth and development. We understand the importance of our teams wellbeing and recognise a one-size fits all approach rarely works, that's why we aim to provide the flexibility individuals need to work in the way that suits them, and their families, best.

Our Benefits

We include compensation ranges on our job ads in the spirit of Operating Openly and in an effort to make our interview process more inclusive. We list a range that aligns with our internal banding which is based on varying factors including external benchmarking for our stage and size as a business. In terms of how we decide where an individual fits within the band, we'd take you through the interview process and assess you against our internal performance framework which gives us further clarity. We'll also have open conversations with you throughout the interview process (starting in the first stage call) so we can be as open as possible about compensation as we understand how important it is to ensure we're aligned.

We've created our benefits package to reflect Thirdfort's mission and values. We place a strong focus on Security first given what we do, extending this to our team's physical, mental and financial security to support them through their big life moments. Our benefits exist to empower our team, ensuring they feel supported and able to work in the way that enables them to do their best work.

When you join Thirdfort, you'll get immediate access to our flexible employee benefits package that aims to support you across these areas:

• Compensation - £60K- £80K p.a. base salary
• Share options for all employees
• Flexible Working Hours
• Enhanced parental leave
• Customisable wellness budget and £250 WFH Budget
• Up to 30 days Working from Abroad
• Uncapped holiday
• Enhanced sick leave
• Private healthcare with our provider, AXA
• Regular company and team socials
• Uncapped budget for personal development
• Share options for all employees
• Regular company and team socials
• Enhanced employer matching pension scheme with salary sacrifice options
• Access to our Cycle to Work scheme and our Electric Car Scheme

We're committed to building an inclusive, equitable and diverse culture where everyone has a chance to make a difference. We're purposefully building a team of problem-solvers that reflect our values - which is why we hire from all backgrounds. If you're a curious, kind individual who takes ownership, you'll be a great Thirdforter.

If you require any reasonable adjustments during the application or interview process, please let your dedicated Talent Manager know and we'll do our best to accommodate.

If you find this form difficult to navigate, please contact careers@thirdfort.com and we'll do our best to find a way to work with you