Revenue Manager Pricing & Ranking

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About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

The Revenue Management team for our Cars business unit is responsible for driving global top- and bottom line P&L performance, in our complex operating model that include both agency, retail and principal supplier and partnership agreements. This is achieved through the management of complex pricing models for Cars and Insurance, leading promotional activities globally, identifying and fixing revenue leakage and securing an optimized ranking for customers. Additionally, we take the commercial lead in identifying and defining new Revenue Levers to be used to increase revenue generation.

This is all done in close collaboration with a broad range of internal stakeholders, from Supply Management, Product, Engineering, Analytics and Data Science teams, with whom we partner to build out the Revenue Management toolkit and maximise monetisation opportunities.

Role Description:

The Revenue Manager will be responsible for owning and driving the commercial strategy for a designated area of responsibility. Deliver continued development of the pillars of Revenue Management (Pricing & Ranking) which are our foundations to enhance our capabilities to optimise our total revenue of car and insurance.

Using innovative Machine Learning practices and bespoke tailored commercial strategies, ensure optimum car and insurance prices, promotions and products are implemented and presented to all customers to maximise our revenue returns. Responsible for inspiring a culture of high performance, delivering outstanding commercial results and management of the team through effective leadership of a team and individuals. To be a key subject expert within Revenue Management (e.g. Ranking, Insurance, Pricing).

Key Job Responsibilities and Duties:

• Responsible for delivering our commercial targets and optimising revenue for a designated area of scope (Pricing, Insurance etc). Optimise car and insurance margins to deliver top and bottom line P&L targets. Responsible for delivery of Booking.com's global strategy into a locally relevant plan. Work closely with Supply Management to deliver strategic supplier targets.
• Ensuring best in class business reviews with the Leadership team to deliver on company targets. Interrogate data and teams from multiple departments across the business, collating the information into material suitable for senior consumption and decision making.
• Driving a high performance culture within the Revenue Management team. Supports the development of individuals within the organization. Steers and directs people and teams to allow them to achieve both organizational and individual objectives. Ensures collaboration with other channels within the organisation to achieve targets and KPIs.
• Pricing - Responsible for the cost of their operations through pricing experimentation. Support enhancements to our machine learning model to deliver financial gains in price optimization. Manages team to deliver Booking.com's standards of pricing compliance.
• Ranking - Support commercial ranking & display strategy to deliver the right car at the right time to maximise conversion and profitability. Support commercial ad banners and supplier-funded activity.
• Responsible for designing and casing new customer facing products and leads on new commercial initiatives in close collaboration with Product and other key internal stakeholders. Supports development and prioritisation of roadmaps with internal stakeholders.
• Proposition Development - Support the commercial product offering to deliver profitability and customer experience through analysis of customer behaviour. Propose and case new product concepts to the MT with the aim of developing products that improve the experience for the customer.
• Distribution Channel Strategy - Support commercial discussions with partnerships teams to deliver optimal distribution channel strategies by understanding the different requirements and challenges of our customers through different reservation channels.
• Insurance - Deliver commercial strategy for insurance through pricing analysis to improve attach rate and profitability of insurance to deliver our financial targets. Coordinate alongside the Booking.com Insurance team contracting and managing external insurance partners
• Competitor Data - Lead the tracking of market data to ensure continued visibility of our pricing position in an ever-shifting dynamic marketplace. Manage conversations with external parties to ensure data integrity. Liaise with internal Analytics teams to produce clear summaries.
• Each Revenue Manager is responsible for optimizing revenue for regions/areas of scope that generate approximately 15% of the total global car rental and insurance revenue.

Qualifications & Skills:

• Solution oriented & result driven
• Strong work ethic; self-directed and resourceful
• Change Manager and Champion
• Strong Stakeholder Management skills
• Ability to communicate complex technical and analytical topics clearly and concisely to all levels
• Advanced revenue management experience and proven track record of creating and implementing effective commercial strategies
• Advanced Analytical skills and report building
• Proven ability to delve into the myriad of reporting suites and uncover the cause of under or over performing commercial metrics
• Strong commercial skills including front & back end commercials
• Language: English

Benefits & Perks:

Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Diversity, Equity and Inclusion (DEI) at Booking.com:

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech."

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Application Process:

• Let's go places together: How we Hire
• This role does not come with relocation assistance.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.