Retail Sales Manager

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A Little Bit About Us:

The Vindis Group is seeking to appoint a Retail Sales Manager to join its team.

As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company's heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success #exceptional people.

Customer Obsession is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace internal & external customer service excellence; and will apply this knowledge effectively and consistently - whether individually, or by supporting a team environment.

In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in a High Performance Culture; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer access to the Volkswagen Group UK's National Learning Centre.

How we support our #Exceptional People:

All team members are provided with access to the following:

• Drive Our Brand - Enjoy or Employee Car Scheme with no deposit required after a qualifying period. Experience the joy of driving our brand products at unbeatable prices.
• Family First - Benefit from our Enhanced Parental Statutory Leave, giving you more time to bond with your loved ones.
• Celebrate You - Take your birthday off with Paid Birthday Leave - On us!
• Stay Healthy - Our enhanced Sick Pay ensures you're taken care of when you need it most (based on length of Service).
• Wellbeing At Your Fingertips - Access to Help@Hand for quick and easy Online GP services, 24/7 access to our Employee Assistance Programme, exclusive retail discounts, legal and financial support, and comprehensive 360 wellbeing services.
• Peace Of Mind - Enjoy a life Assurance policy at no cost, brining peace to you and your loved ones.
• Exclusive Discounts - Take advantage of employee discounts on parts, vehicle MOT's/Servicing, and vehicle purchases. Drive with confidence and savings!

Key Role Responsibilities:

As an Retail Sales Manager, you will be an integral member of the Sales Team. Your key responsibilities will include:

• Being a champion of every customer interaction; ensuring that every sales enquiry is dealt with appropriately by your team, and in a manner that focusses on the Vindis Sales Experience.
• Effectively managing the resources at your disposal to achieve the required business objectives, including: sales volumes, profitability, employee satisfaction, customer satisfaction, loyalty levels and others, and to reconsider and redirect strategy in light of any of these objectives not being achieved.
• Analysing the vast array of data available, to make swift, decisive and effective decisions to change the direction of, or an operation within, your department, for the benefit of delivering an outstanding result.
• Ensuring that all employees have clear objectives that are intrinsically linked to those of the wider department and business.
• Maintaining a consultative and supporting working environment for employees within your business area.
• Championing the effective and accurate usage, and compliance with, all systems and processes.

Prerequisites:

• Previous relevant experience required in sales management in the motor trade industry
• Good communication skills
• Customer facing experience required
• Good attention to detail
• Full UK driving licence required

This is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation.

We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.

For any enquiries about this vacancy, please contact [email protected].